Customer Service Administrative Assistant

Location:

Winter Haven, FL, 33880

Posted:

July 20, 2010

Contact this candidate

Resume:

Lisa D Vanacore

P O Box ****

Winter Haven, FL **883

863-***-****

rpbs7p@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

I am a professional, and maintain professional mannerisms and appearance. I have many years experience working in the office environment both for the private sector and corporate, handling all types of clerical/secretarial and administrative duties to supervisory/leadership and management duties, up to and inclusive of managing my own real estate company. I have a clear understanding of the importance of Customer Service, the ability to multi-task while being detail oriented, and being able to prioritize with time management. I also have organizational, interpersonal, and communication skills, leadership, mediator and negotiator skills, and understand that punctuality, dependability, and confidentiality are key factors in the work place. I am confident working alone or as a team player.

PROFESSIONAL EXPERIENCE

ADMINISTRATIVE ASSISTANT 04/2010 – present

OfficeTeam Staffing Agency Tampa, FL

Working for a temporary staffing agency doing administrative/secretarial jobs for various companies.

Lisa D Vanacore rpbs7p@r.postjobfree.com 863-***-**** Pg 2

MANAGER/BROKER 11/1998 – 12/2008

Lisa D Vanacore & Associates Realty Lake City, FL

Handled everything from answering phones, data entry, filing, greeting customers, bookkeeping, scheduling meetings/appointments, event planning, training the sales agents, to handling loan closings, sales and marketing, mediating and negotiating transactions, facilitating communications and/or interpersonal skills between agents, customers, clients, staff, vendors, visitors, etc. Handled Property Management and New Construction and Developments. Handled Public Relations. Managed the business and was hands-on on a daily basis of all aspects of the business. Multi-tasking, detail oriented, confidentiality, customer service, and managing the stress under pressure.

BANQUET COORDINATOR 06/1996 – 10/2008

Holiday Inn Lake City, FL

Handled booking the events (i.e., banquets, conferences, meetings, weddings, etc.) to facilitating the event thru completion. Supervised the catering staff and necessary set up crews. Handled the administrative duties to perform these tasks. Marketed for outside sales. Handled Public Relations. Assisted the Restaurant Manager with overseeing the kitchen and dining room staff. Assisted the Sales Manager with any duties as necessary. Multi-tasking, detail oriented, customer service, communication and time management.

ADMINISTRATIVE ASSISTANT/SECRETARY 12/1985 – 03/1996

Purina Mills Inc Lake City, FL

Handled all clerical/secretarial/administrative assistant duties for this manufacturing facility. Handled Personnel, Human Resources, Fringe Benefits, Payroll, etc. Was the Support Staff for all department heads: Production, Warehouse, Maintenance, Quality Control, Customer Service, and Sales. Facilitated communication between staff, employees, and department heads. Office duties inclusive, but not limited to: typing, filing, answering phones, maintain phone logs, receiving mail and distributing, data entry, recordkeeping/bookkeeping, travel arrangements, event planning, schedule meetings and appointments, shipping, greet and direct customers, run errands, orientation of new employees, and anything that was asked. Had to be able to multi-task, be detail oriented, be a team player, and work in a fast paced, sometimes stressful, environment.

Lisa D Vanacore rpbs7p@r.postjobfree.com 863-***-**** Pg 3

EDUCATION AND TRAINING

Florida Real Estate Institute Real Estate Broker Orange Park, FL

Columbia High School High School Diploma Lake City, FL

(Also completed numerous customer service, supervisory and administrative classes and training seminars over the years)

REFERENCES

Alison Eargle

418 SW Wall Terrace

Lake City, FL 32025

386-***-****

rpbs7p@r.postjobfree.com

Janet Donalds