Customer Service Quality Assurance
Resume:
Colleen R. McGuire C.R.T. (R) A.S.R.T.
Tehachapi, CA 93561-7964
**********@***.***
Objective: Seeking a position as a Certified Radiologic Technologist.
I am a reliable and empathetic Radiologic Technologist with over 12 years experience in diagnostic radiology. I enjoy the challenge of taking excellent images and following the departmental policies, procedures and protocols.
Qualifications Summary:
• Over 12 years experience as a radiologic technologist.
• Basic Life Support.
• Excellent customer service and peer communication skills.
• Repeat rate at less than the national average.
• Outstanding organizational abilities.
Professional Experience
Tehachapi Valley Healthcare District Tehachapi, CA
Radiologic Technologist (11/2000 – 11/2010)
• Performed radiographic techniques, positioned and operated conventional radiography and computed tomography equipment.
• Executed daily quality assurance and warm-up procedures to prepare equipment for radiography and computed tomography exams.
• Accepted patients and explained the process of procedures for radiography and computed tomography exams.
• Performed radiologic and computed tomography procedures with 99% overall customer and radiologist acceptance.
• Use low dose techniques to reduce dose to patients following image gently guidelines.
• Helped with on the job training of all new hire radiology staff and give input regarding the training performance and advancement of all employees in the radiology department.
• Completed all necessary daily duties in a professional manner and by the end of my shift.
• Maintained statistics for all radiographic procedures for the radiology department.
• Performed at the top level of performance of all radiologic personnel.
• Offered patient care services using general and specified imaging modalities under control of a physician but not needing continuous technical supervision.
• Performed duties effectively and eager to teach and learn with all members of the health care team to maintain standards for specialized Radiological Technologist Services at a constant level of customer service excellence.
• Performed all clerical duties such as entering charges, proof reading reports, faxing reports to physicians, filing reports and x-ray charts as well as staff Radiologic Technologist duties as needed.
• Veni-puncture certification for administration of contrast materials for examinations requiring intravenous contrast.
Urgent Care Centers of the Valley Tehachapi, CA
Radiologic Technologist (6/2000- 11/2000)
• Performed radiographic techniques, explained procedures, positioned patients, and worked conventional radiography equipment to perform emergency radiology exams as ordered by referring physicians.
• Processed film, made copies, filed charts and completed daily paperwork in a timely fashion.
• Answered phones, and helped as needed wherever asked to the advancement of the facility.
• Ordered supplies and cleaned areas as requested to keep all areas of facility neat and tidy at all times.
Sierra Medical Group Lancaster, CA
Radiologic Technologist (07/1998-06/2000)
• Performed radiographic techniques, explained procedures, positioned patients, and worked conventional radiography equipment to perform emergency radiology exams as ordered by referring urgent care physicians and general practitioners.
• Processed film, made copies, filed charts, and completed necessary paperwork by the end of my shift.
• Ordered supplies, checked out films for loan and was also responsible for retrieval of loaned films.
• Scheduled radiologic technologists for weekend rotations as needed.
Education
• Associate Of Science Degree, Radiologic Technology 1998
Bakersfield College
Bakersfield, CA 93561
Licensure and Certification
• American Registry of Radiologic Technologists, ARRT RT (R) #324270
• California Certified Radiologic Technologist, # RHF 76568
• California Fluoroscopy Permit, #RHF 76568
• California Venipuncture Certificate, Bakersfield College
• Basic Life Support, Current
Affiliations
• American Society of Radiologic Technologists ASRT 1998- present #159864
Contact this candidate