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Customer Service Sales

Location:
Bristol, TN, 37620
Posted:
April 23, 2011

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Resume:

Overview

As a Computer Science Major at ETSU and NSTCC, I have worked with Windows Platform computers (Windows XP/Vista/7 ) extensively for the past 6 years; I have worked with Microsoft Office, Visual Studios, NetBeans, C++/VB/Java/PHP languages, and Database usage with Oracle and SQL Server. I am also studying the Linux OS, working primarily with Ubuntu and command-prompt interaction.

My work experience has given me a wide background from which to draw skills. I have several years’ experience in Cash register and Cash handling, working as a cashier at grocery stores, Store Clerk at Convenience and Fuel Service stations, and an eight-month assignment as a Commercial Vault Associate for US Bank via a temp agency in Denver, CO. I have over five years’ experience with food preparation working in the food service industry in both fast food and restaurant positions. I have 2 years’ experience working at Call Centers for Customer Service, sales, and telephone fundraising. I have worked alongside people from all walks of life and have enjoyed working with them.

The majority of my jobs have been working with the public in some fashion, providing either sales or customer service. In the food service industry, I have adhered to not only local and state health and safety regulations as well as business guidelines, but I have strived to surpass them to deliver superior product to the customer. I have always exceeded management expectations regarding issues of trust.

Education

Bachelors of Science in Computer Science - Information Technology (Currently Attending)

Associate of Science in Computer Programming (May 12, 2009)

Associate of Applied Science in Computer and Information Sciences (May 12, 2009)

Certificate of Recognition: Outstanding Student in Computer and Information Sciences – Computer Science - awarded April 24, 2008

Experience

Employee (09/2007 –05/2010)

Burger King (1967 Lee Hwy Bristol, VA 24201) Phone: 276-***-****

All positions in the kitchen preparing and cooking food

Occasionally worked the drive-thru collections register

Store cleanliness and end of shift duties.

Employee (04/2007 –09/2010)

Burger King (1397 Volunteer Pkwy Bristol, TN 37620) Phone: 423-***-****

All positions in the kitchen preparing and cooking food

Store cleanliness and end of shift duties.

Employee (11/2006 –03/2007)

Pizza Hut (3102 Linden Drive Bristol, VA 24201) Phone: 276-***-****

Worked in the kitchen preparing and baking pizzas, pasta, side dishes, and desserts

Store cleanliness and end of shift duties.

Employee (07/2006 –10/2006)

Bojangles (1030 Volunteer Pkwy Bristol, TN 37620) Phone: 423-***-****

Worked in the kitchen preparing and cooking Chicken, Biscuits, and side dishes

Store cleanliness and end of shift duties.

Sandwich Artist (06/2006 –07/2006)

Subway (2409 Volunteer Pkwy Bristol, TN 37620) Phone: 423-***-****

Making sandwiches, prepping all ingredients including bread

Ran the register, responsible for product sales and customer service

End of shift /day cleaning, stocking, paperwork.

Employee (12/2005 –06/2006)

McDonald’s (1102 Volunteer Pkwy Bristol, TN 37620) Phone: 423-***-****

Worked in the Kitchen cooking meat, fries, and other fried products; worked the table assembling sandwiches, making salads, and brewing and bottling sweet tea; was also one of the late night workers who closed the store.

Store Clerk (05/2005 –11/2005)

Appco Gas Station (1290 Volunteer Pkwy Bristol, TN 37620) Phone: 423-***-****

Ran the register and responsible for product sales and customer service

Sales control on alcohol, tobacco, lottery, and gasoline products

End of shift/day cleaning, stocking, and paperwork

Concessionist (03/2005 –05/2005)

Tinseltown Cinemedia (3004 Linden Drive Bristol, VA 24021) Phone: 276-***-****

Ran a register, responsible for product sales and customer service, Product Preparation and stocking.

Employee (12/2004 –02/2005)

Quizno’s Subs (1101 Volunteer Pkwy Bristol, TN 37620) Phone: 423-***-****

Prepared sandwiches.

Cashier (06/2004 –10/2004)

Food City #617 (1375 Volunteer Pkwy Bristol, TN 37620) Phone: 423-***-****

Ran a register, responsible for sales and customer service

Sales control on alcohol, tobacco, and lottery products with TIPS certification

Telephone Fundraiser (11/2003 –01/2004)

Telefund (1800 Glenarm Place Ste. 300 Denver, CO 80202) Phone: 303-***-****

Telephone collections of donations for non-profit and charity groups such as the ASPCA, Public Television, and Special Olympics.

Employee (07/2002 –11/2003)

United Artists Theater (500 16th Street Ste. 300 Denver, CO 80202) Phone: 303-***-****

Usher: responsible for cleanliness of theaters, emptying of trash cans on a set schedule

Concessions: responsible for product sales, customer service, and product preparation/stocking

Box Office Attendant: ticket sales, customer service, end of shift/day paperwork

Misc.: Mylar and movie poster displays outside theater

Production Worker (05/2002 –06/2002)

National Legal (600 17th Street Denver, CO 80202) Phone: 303-***-****

Copy business and legal documents for different companies in Colorado

make copies of different media such as computer files and videotapes per customer's request (no illegal or bootlegged copies of retail movies, music, or protected media.)

References

Available upon request



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