Manager Power
Resume:
Roger A Carron
Charlotte, NC 28214
******@*******.***
Trinicor Technology Aug 2011-Current Field Services Manager
* Manage circa 1000 LAN/WAN Wireless Network
* Oversee installs and repairs
* Site Surveys
* Engineer all field installs (Manage systems PBX and Internet Access Points}
* Set up any contractors and manage all work
* Program all PBX for hospitality business
* Program gateways, routers, controllers for managed internet system
* Manage all trouble tickets
* Customer support calls ( create trouble tickets and escalations for any issues )
* Log into support system and maintain network. Make any changes to network remotely as needed
* Set up radius on controllers
* update all software
* Trouble shoot network (firewalls, routers, wireless access points, controllers, VPN’s, Servers, PBX
* analyze network through Nagios to manage system for any outages
* Load all new accounts into Nagios for network analyzing
Ecocomp Aug 2010-2011 Area Manager
AT&T Contractor
* DSL installs and repair
* Install Motorola 2210, 2Wire 2701, Netopia 3347 cpe's.
* Set up cpe's configured and download software to each modem and router. Set up requested static ip's, wep, secured network for customer premise.
* Test oni/ini for correct footprint.
* Call for DSG/Helpdesk trouble shooting
* Troubleshoot local computer issues for customer sync and surf
* Program Static IP’s TCP/IP
Area Manger Task:
* Set schedule daily for Charlotte technicians
* Complete monthly evaluations on all techs
* Hire and terminate in and out process
* Change schedule as needed on daily bases
* Receive inventory into Alera/Inventory system
* Control inventory for each technician
* Quarterly inventory count and reconciliation
* Weekly meetings
tw telecom Network Technician April 2006-Sept 2009
* Central Office Tech
Install and operate of function in CO.
Working knowledge of transport equipment (SONET, DWDM, DACS, etc.) or data network equipment (routers, switches, hubs, etc.) I had to monitor and troubleshoot alarms on transport equipment and data network equipment. Test and turn-up of circuits on transport equipment and data network equipment. Advanced knowledge of DS0, DS1, DS3, STS1, OC-3, 12, and 48 circuits.
* Install Lucent/Avaya DDM OC-3, 12, 48 and provision all parameters, ip’s, gateways
* Install Cisco OC12, 48, 192 / Set up bays/racks installs equipment and power up equipment in
the bays. Set up all cards needed for each multiplexor according to
circuit design. Download software and set up all parameters for multiplexors. Run all cross connects to designed racks and terminate all BNC connections on coax.
Install all fiber needed according to design for each multiplexor.
* Set up and install all power sources for bays. Run specified power from BDFB to fuse and alarm panel according to design and power output. Set up MOPs for all
power cuts. Test all power circuits and install fuses at BDFD design for power usage.
* Install fiber cross connects for light jack installs and data
* Test all circuits with t-berd test
* Label all circuits and equipment
* Maintain co infrastructure, data and design of Central office and Colocations.
* Customer Premise Rack Builds
* Rack builds: Build complete 52" racks. Install all equipment ( Westell panels, Cisco 15327, 3550's and series, OC 48, Adtran, rectifiers, cross connects, Fiber duct, alarm
light jacks, smart jacks, battery backup.)
* Set up Multiplexor: Install software, set up static ip's and parameter settings
* Set up Cisco routers and program routers. ( 3550’s and series )
* Terminate all ends to cat5e, BNC coax, and wire wrap 25 pair
* Deliver, install and turn up equipment at cu premise
* Label all circuits
* T1 Installs
* Cu premise: Set up d-marc and install smart jacks and light jacks at cu premise for t1 service. Test all installs with NOC on T-Berd test set. Extend d-marc if needed. Make cross connects at the rack according to circuit design.
Related: knowledge of complete central office build and design. I also have experience in fiber duct work all DC -48v power installs. Also, complete co builds from floor up
include any rack, bays, mux, cross connects, fiber and fiber trays, structured cabling, patch panels, wire wrap.
Universal Voice/Data 2000-2006
* Premiere contractor for tw telecom
tw telecom Network Technician April 2000-Sept 2006
* Central Office Tech
Install and operate of function in CO.
* Install Lucent/Avaya OC-3, 12, 48
* Install Cisco OC12, 48,192 / Set up bays/racks install equipment and power up equipment in the bays. Set up all cards needed for each multiplexor according to
circuit design. Download software and set up all parameters for multiplexors. Run all cross connects to designed racks and terminate all BNC connections on coax.
Install all fiber needed according to design for each multiplexor.
* Set up and install all power sources for bays. Run specified power from BDFB to fuse and alarm panel according to design and power output. Set up MOPs for all
power cuts. Test all power circuits and install fuses at BDFD design for power usage.
* Install fiber cross connects for light jack installs and data
* Test all circuits with t-bird test
* Label all circuits and equipment
* Maintain co infustructure and data
* Customer Premise Rack Builds
* Rack builds: Build complete 52" racks. Install all equipment ( Westell panels, Cisco 15327, 3550's and series, OC 48, Adtran, rectifiers, cross connects, Fiber duct, alarm
light jacks, smart jacks, battery backup.)
* Set up Multiplexor: Install software, set up static ip's and parameter settings.
* Terminate all ends to cat5e, BNC coax, wire wrap 25 pair
* Deliver, install and turn up equipment at cu premise
* Label all circuits
* T1 Installs
* Cu premise: Set up d-marc and install smart jacks and light jacks at cu premise for t1 service. Test all installs with NOC on T-Bird test set. Extend d-marc if needed. Make cross connects at the rack according to circuit design. Troubleshoot all issues related to circuit. Call NOC for all testing from point to point. Turn up circuit for customer and run tests.
Related: knowledge of complete central office build and design. I also have experience in fiber duct work all DC -48v power installs. Also, complete co builds from floor up
include any rack, bays, mux, cross connects, fiber and fiber trays, structured cabling, patch panels, wire wrap.
* Structured cabling voice/data
* Install all cat5e/6 and all construction hangers, racks, wallmounts,
* Install phone systems ( Nortel, Merlin, Avaya, Lucent, Cisco )
* Program phones/systems
* read blueprints/asbuilds
* DAS/ILAN installation
* coax installs and terminations rg45/11
* test all end to end FLUKE
* Install managed alarm systems and circuits / video, alarm
* Terminate all ends rj45/11 66/110 blocks, BNC,s, wirewrap
* label all equipment, jacks, racks
RC Construction Aug 2000-April 2001
* Cable Splicer: Splice external taps, Line Extenders, Amplifiers and Nodes. Set up all Nodes and Amps to specified levels.
* Install external power supplies for backup. DC power
* repair all coax and terminate any jumpers needed.
* install all ground rods at end of line.
Carron’s Contracting May 1996-Aug 2000
* Owner / President: Brokerage of construction
* Carron’s Contracting was a construction brokerage company. We specialized in all remodeling and construction needs (Painting, roofing, sheetrock, framing, siding, trim work, boxing, concrete.)
I had thirteen direct employees and an average of 200 subs who reported to me. We operated 15 to 20 projects a week ranging from framing, painting, siding, sheet rock, trim work, concrete and other construction job related jobs.
Solectron Night Supervisor March 1995-May 1996
* Over see all daily line operations. I had seven lines that produced circuit boards for major companies such as IBM, Cisco etc. Our lines ranged from operating circuit machine, wave machine, tester, inspection station. I had 14 workers working for me.
* My Job: Nightly meeting. Training all new employees to run and operate at each station. Review all employees on their skills and progress. Monitor all progress on a daily bases and make reports to manger. Fill all vacant positions when there is an absent employee.
Skills
Programming, Excel, Word, Visio, People Soft, Alera, Web design, Router configurations (Cisco, Router Boards, Nomadix) PBX setup, VOIP, Public Speaking, Managing, Inventory People Soft, AT&T GCAS, Phone Suite, PowerPoint, Matrix, Desktop support, Adtran programming, VMWare Workstation, Avaya
Certified: Focus on Data, Fiber Optic
Achievements: Self employed successful business in the 1996-2000.
Supervisor at Solectron 1995-1996.
Area Manager for Ecocomp AT&T contractor
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