Service Assistant

HYPATIA ESPINAL

**** ********** ****** ***.# **

Bronx, New York 10468

Cell # 917-***-**** Email: ******@*****.***

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OBJECTIVE

To obtain a position where I can contribute my skills and experience towards it with the opportunity of advancement.

Work Experience October 2007 – December 2009

CBCS, Columbus, Ohio

Account Resolution Representative

• Resolved disputed payments.

• Responded to correspondence/mail daily

• Communicated with debtors by mail/telephone and approved written correspondence to attempt to bring resolution to unpaid accounts.

• Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations that regulate the collection industry

TOWN at Chambers Hotel, New York, New York June 2003 – January 2006

Room Service waiter

• Provided 3 star fine dining service to all hotel rooms including lobby and mezzanine guest.

• Maintained inventory of all food and beverage items as well as linen, and china ware

• Worked special events, private breakfast and lunch parties as well as conference room meetings.

Immaculate Conception, Bronx, NY September 1999 – June 2001

Early Childhood Teacher Assistant

• Maintained children’s attendance records

• Escorted children on outings

• Supervised educational and social activities

• Conducted one-on-one sessions with students

• Prepared room for activities and handed out supplies

EDUCATION

Bronx Community College, Bronx, New York September 2000-January 2006

Engineering Science - A.S.

Lehman College, Bronx, New York

Computer Engineering, Some courses Completed

SKILLS

Proficient in both English and Spanish, knowledge of Microsoft Word and Word Perfect, C++, Java, handled POS System, Micros, Facs, Intellect and Skip tracing techniques. Very attentive to detail, responsible, and a quick learner.

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