Customer Service Sales

+Nigel A. Belgrave

**** ********** ** **

Lilburn, GA 30047

770-***-**** home 678-***-**** cell

**********@*****.***

OBJECTIVE: To obtain a permanent position with an established company that I can grow with.

EDUCATION:

1991 – 1993 Coconut Creek High School, Coconut Creek, Florida

1994 – 1995 Atlantic Vocational College, Boca Raton, Florida

1998 – 1999 South Technical Center, Boca Raton, Florida

EXPERIENCE:

05/2011 – 09/2011 Orkin Pest Control, Covington, GA

Inside Sales/ Customer Service Representative (Seasonal Position)

• Developed new Residential Customers in assigned areas.

• Displayed a vast knowledge of pest control information in different areas

• Answered phones and performed customer services duties including being the first point of contact for potential clients requesting information on services offered.

• I was the leading Sales representative in the department.

05/2008 – 03/2011 Laser Supply & Service Norcross, GA

Business Developer

• Responsible for generating potential business leads for the Sales Team in a Call Center Environment

• Responsible for setting & rescheduling appointments

• Assisted with general administrative office work

• Helped with the rebuilding of

• Answered phones and performed customer services duties including being the first point of contact for potential clients requesting information on services offered.

• Run errands including delivery of Toner Cartridges to customers to ensure personalized service

• Support all other departments when as needed

02/2002 - 05/2008 Direct Communications , Roswell, GA

Sales Representative/ Customer Service

• Trained new hires in the proper way to conduct a Sales Call.

• Acted as a 3rd party Sales Rep selling products via telephone for various Fortune 500 companies.

• Answered incoming calls to assist customers with questions regarding accounts

• Made outbound Sales calls regarding past due accounts.

05/2000 - 05/2002 North American Telephone, Alpharetta, GA

Inside Sales/ Customer Service

• Inside Sales Rep for residential telephone services

• Answered incoming calls to assist customers with questions regarding her phone service

• Made outbound sales calls

References Available Upon Request

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