Sr. Infrastructure / Applications Project Manager

FRANK A. DOTTORE

*** ***** *****

Princeton, NJ 08540-5812

Office: 212-***-**** / Home: 609-***-****

E-mail: ********@***.*** / Web site: www.ncsinyc.com

CAREER SUMMARY:

Sr. IT Project / Program Manager: extensive IT experience in:

• Brokerage: front-office / back-office processing & online trading,

• Retail Banking: front-end, middleware & back-end vendor processing,

• Infrastructure: data center consolidations, migrations, infrastructure build-outs / upgrades,

• Applications: planning, design, development, implementation,

• Business Continuity: disaster recovery planning, implementations,

• Outsourcing: offshore team management, monitoring and setup of ITIL Service Desk

Procedures for Level 1 / 2 production & help desk support.

EMPLOYMENT TERMS:

Contract: Corp-to-Corp: Market Rate $ per hour

EXPERIENCE:

Type Years

Application Design 10

Application Failover / Dual Site Live 12

Applications Development 8

Application Software Testing 3

Asset Management 3

Brokerage, Trading Applications 10

Business Continuity Planning 7

Business Analysis 15

Business Impact Analysis 7

Change Release & Deployment 15

Distributed Environment Application Support 10

Infrastructure (Data Center Migrations) 7

ITIL Policy Implementation for IT & Operations 2

ITIL Established Service Mgmt Framework for Offshore

Monitoring Teams 2

Perl Scripting (PM Mgmt) 3

PMI Methodology 7

Project Management 15

RUP / Rational Unified Process 8

UNIX, Linux, AIX (PM Mgmt) 3

Web Portal Design 5

SKILLS:

Billing/Charge-Back Inter-Department Charge-Back interfaces, Customer Billing, Bank Reconciliation, Document Imaging

Brokerage Trade, P & S, Risk Analysis, Trader Pricing Work-Station, Fed & Depository "street" interfaces, GNMA Mortgage Backed Securities, REIT’s, Interest Rate Swaps, Tranche’s

Budget / Cost Control Extensive experience with budget preparation and project cost control / management

Database Software DB2, Sybase, Oracle, SQL

Desktop Software MS-Office 2007-Word, Excel, PowerPoint, MS Project 2007, Visio 2003

D/Recovery Comdisco, SunGuard, IBM Data Centers, Exabyte Auto-Loaders, Legato

Replication Software, Seagate Fail-over Backup Software.

Derivatives REMIC’s, CMO’s, Forwards, Futures

Commercial Insurance Policy, Workers Comp Claim Processing, Premium Reporting, Risk

Management Reporting, EDI Notice Of Loss Reporting to State Governments

Financial G/L, A/P, A/R, Fixed Assets, Payroll, State / Federal Reporting

Infrastructure Hardware & Network Infrastructure Build-outs - web-portal front-ends, back-end and middleware dual-site live environments to support banking, brokerage 24/7 operations

Languages SQL, VB, HTML, COBOL, Java

Medical/Health Ins. State of New Jersey: Medicaid, Kid Care Program Benefits

Methodology/SDLC RUP, PMI, Agile, Booz Allen Project life Cycles

CMMI Integration of Capability Maturity Model with Life Cycle Methodologies

Modeling Tools Rational Rose / UML, BPWin, Erwin

Monitoring Tivoli, SMF Tools, MOM

MQ Software IBM MQ Workflow, MSN MQ Messaging Software

OS NT, Novell, VAX VMS, UNIX, AIX, Linux

O O Design Use Cases, Collaboration, Class, State, Component, Design,

Deployment

Pricing Feeds Bloomberg, Reuters 3000 Plus, Nasdaq, TIBCO

Planning Perform detail planning for all projects that includes all SDLC / life cycle documents and financials for project tracking and control

Testing Tools Compuware QA Center Client-Server Regression, Defect Tracking, QA Playback Legacy Tools; McCabe Instrumentation / Probe Test Interaction tools

Reporting Tools Business Objects, SQL, Query, IBM PMT Engineering/Issue Tracking

Risk Management Manage Risks, Assumptions, Issues, Decisions made for all projects (RAID)

Security Devices RSA Digital Signature, Smart Card, Computer Pen Signature Authentication, CRYPTO Cards, RAS (soft tokens)

Storage Devices SAN, NAS, Distributed, Redundancy / Remote solutions

¬¬¬Structured Finance Custody, Registration/Transfer/Payi¬ng, Repo's, Interest Rate SWAPS

Web/GUI GNMA Pool submission (MS-SQL), Trader Workstation (Unix), Policy, Premium, Claims, Loss Reporting (MS-SQL), Brokerage Plus System/Advantage (Sybase)

Web Software Retail web-based Portal for Residential Real-Estate (Mortgage-backed Securities) loan-biding/rate locking, servicing, Web Portal for Group, Individual and Universal life Policy/Contracts Agent Access, Internet online / retail banking

Vendor Packages SunGuard Portfolio Management System, McCor¬mack & Dodge G/L, MSA General Ledger, Fixed Income Pricing, TAPS Front/Back Office Brokerage, ADP's Brokerage Plus System /Advantage, Siebel Call-Center / Customer Relationship Management

EDUCATION: NY Institute of Technology: E. E. Diploma

MILITARY: U.S. Navy, IT Officer, multiple Naval IT shore / ship assignments

CERTIFICATIONS PMI Training / Certification completed, ITIL Training completed

EMPLOYMENT HISTORY

CONSULTING ASSIGNMENTS (Corp-to-Corp) 11/1996 – Present

Managed design and implementation of major applications and hardware platform initiatives for Insurance, Brokerage and Banking clients

International Bank: Sr. PM (NYC, NJ, Canada) 06/2008 –Present (consulting contract)

Managing the planning, scheduling, moving and implementation of multiple data center platforms / applications to new data center sites in Canada. Major activities include: hardware - sizing, ordering, infrastructure & middleware build-out, testing and installation of multiple applications / environments - Dev, SIT, BAT, PAT, production and Disaster Recovery. Managed data center staff - system administrators, DBA’s, Websphere & middleware engineers. Completing server de-commissioning and disposal of legacy hardware and applications.

• Data Center and business application migrations of front-end banking systems to data-centers in international locations. Implementations included internet, intranet, client-server, multi-platform (UNIX, Windows, AIX, and Linux). Web environments included Websphere and WebMethods; database environments included Oracle, SQL.

• Developed proposals, project costs, project plans - for the tracking and implementation of several business applications across multiple lines of business areas.

• Managed multiple data-center rollout teams that consisted of network engineers and Windows, UNIX, Linux, AIX engineers, Oracle / SQL DBA’s, SAN engineers and operations staff.

• Held daily management & team meetings to brief engineering & product teams on project progress and to disseminate project & technology information.

UBS: Sr. PM (New York City, Weehawken, NJ) 11/2006 – 06/2008 (consulting contract)

Planned, scheduled, managed, and implemented multiple data center / application moves to a new locations / sites in the New Jersey / New York area. Major activities included hardware & network infrastructure build-out, testing and installation of multiple environments – Production & Disaster Recovery. Managed data center – contractors, vendor staff - system administrators, UNIX & middleware engineers, electrical &hardware frame contractors, decommissioning / disposal of legacy hardware and applications.

• Designed - development, integration and Quality Assurance environments for programming and testing teams, which improved efficiency and rapid solution implementations for their major clients.

• Developed technical architecture and application architecture design documents for presentation to senior management, which provided “virtual machine” environment comparisons.

• Assisted in the evaluation, selection and implementation of Sunfire 6400 virtual environments.

• Managed multiple project teams to successfully implement infrastructure and network components for broker / dealer applications

• Established ITL Framework for Offshore Level 1 & 2 Infrastructure monitoring support teams

• Implemented document Imaging system with dual infrastructure and backup recovery systems that provides trade / deal broker dealer document lifecycle tracking.

Chase Bank: Sr. PM (New York City) 7/2003 – 11/2006 (consulting contract)

Planned, scheduled, managed, and implemented multiple data center moves / applications to a new locations / sites in Houston, Dallas, Wilmington, New York City, Newark, Del, India, and Hong Kong. Major activities included hardware & network infrastructure build-out, testing and installation of multiple environments – Production & Disaster Recovery. Managed data center staff - system administrators, UNIX & Windows, electrical &hardware server frame contractors. Completed decommissioning and disposal of legacy hardware and applications

• Implemented business applications (including fail-over and business continuity) at data-centers in the tri-state area. Implementations included internet, intranet, client-server, multi-platform (SUN Solaris, Intel Windows 2000) environments and technologies. Web environments included Websphere and WebLogic; database environments included Oracle, DB2, and UDB, Network environments included VAN, WAN, LAN and VPN that supported worldwide operations.

• Implemented a 24 Intel server business continuity site for Retirement Services in multiple data centers.

• Implemented SAN / NAS storage systems as part of the major business continuity initiatives for existing bank applications.

• Defined and implemented backup and recovery strategies / equipment for NT, UNIX and (EMC/Compaq) storage networks.

• Developed proposals, project costs, project plans - for the tracking and implementation of several business continuity sites.

• Managed multiple data-center rollout teams that consisted of network planners, NT engineers, DBA’s, SAN engineers and operations staff.

• Held daily/weekly meetings with engineering and product teams to disseminate product information, training materials and reporting templates.

• Established ITIL procedures for Help/Service Desk Monitoring of Mainframe processes.

• Implemented ITIL framework for offshore support the Investment Tracking System in India, Hong Kong & Australia

IBM Outsourcing Contract for Chase Bank: Sr. PM (New York City) 8/2002 – 07/2003 (consulting contract)

Planned, scheduled, managed, and implemented multiple data center / application moves from Houston, New York City and Dallas to Newark & Wilmington Del. Responsible for coordinating / communication with infrastructure, network, and system administrator teams to migration applications and individual server moves based on business requirements and planned milestone events.

• Managed major phases of the IBM remediation / outsourcing contract with Chase.

• Communicated and coordinated business application, operations and engineering activities (network cabling, Storage Area Network, mainframe & distributed database creation / installation).

American Express Bank: Sr. PM (Jersey City, NJ) 2/2002 – 8/2002 (consulting contract)

Set-up uniform MS Project reporting and tracking servers / applications for AMEX world-wide facilities. Installed MS Terminal servers to host resource & financial forecast applications. Drove execution of the plan to meet major milestone dates.

• Managed the rollout of project management software for tracking projects in world-wide facilities. Vendor software includes MS Project Manager and custom developed resource and financial forecast reporting.

• Set-up central MS Terminal Servers to facilitate international access of applications software and capture of project budget, resource and financial data.

• Assisted Sr. Managers with project plan development and managing large-scale projects.

TIAA-CREF/Teachers Insurance: Sr. PM (New York City) 5/2001 – 2/2002 (consulting contract)

Planned, scheduled, and executed plans to meet deadlines for relocation of claims & insurance applications to new data center in Charlotte, NC. Managed Technical support teams to ensure all desktops and servers were migrated on time to meet data center migration deadlines.

• Managed technical support services for the implementation of Client Server and Web application development teams.

• Assisted in the relocation of claims and insurance applications to a new data center in Charlotte, NC.

• Provided PMO / infrastructure support for requirements, application design and production implementation.

• Managed the installation, testing and production implementation of vendor and application NT desktop software.

New York Life: Sr. PM (New York City) 11/2000 – 5/2001 (consulting contract)

Planned, scheduled and implemented new Web JAVA application / JVM’s for fixed / variable investment products. Managed team of RUP Architects, Unix engineers, and JAVA developers to complete project within budget and required time-frames.

• Managed a group of 25 web – java developers, testers, application designers and Database Administrators.

• Designed a Websphere Web-Portal for Agent access to Group and Individual contracts.

• Implemented major fixed and variable contract and product components.

• Generated client contract calculations and statement components.

• Created test cases and data generation scripts.

• Converted MSN MQ to IBM MQ Workflow messaging software

Chase: Sr. PM (New York City) 5/2000 – 11/2000 (consulting contract)

Planned, scheduled and implemented new products for Secondary Market Mortgage-Backed securities. Coordinated application development teams to complete implementation on schedule.

• Defined, wrote user requirements and designed Mortgage-Backed-Securities online Front-Office trader processing enhancements/modifications. Coordinated application development teams implementation of functionality that included trade cancellations, trade amendments and TBA re-allocations.

• Interfaced with business user department heads, developed detail requirements and implemented asset-backed, mortgage-backed, CMO’s, REIT /derivative, Futures products.

• Developed detailed development and production implementation project plans and costs.

• Cross-Platform Development – AS400, Compaq Servers/Windows NT, Mainframe DB2, Sun Solaris 450’s

DLJ: Sr. PM (New York City) 1/2000 – 05/2000 (consulting contract)

Defined, designed and managed implementation of a commerce real-estate Web Portal. Sized, ordered and installed database and Web Server infrastructure.

• Developed requirements and detail design for an e-commerce residential real-estate web portal. Design included application infrastructure definition for web servers, application servers and database servers.

• Cross-Platform Development included – Sun 250, Sun 4500’s, Solaris/Unix, Sybase, and Oracle DB’s.

Reuters/Instinet: Sr. PM (New York City) 04/1999 – 1/2000 (consulting contract)

Assisted in the Planning, scheduling, managing, and implementation of an e-commerce web-site. Sized, ordered and installed infrastructure, applications and vendor applications.

• Assisted in the design and implementation of an e-commerce web-site for the Retail Trading products area. Design included web server, application server and database server requirements.

• Assisted in the set-up of a Call Center (CRM) for Retail trading clients.

• Implemented The ADP's Brokerage Plus System/Advantage (Sybase) for the e-commerce Retail trading.

• Defined access methods, desktop client requirements, ADP's Back-Office Feeds, in-house P & S Reconciliation interfaces and connectivity for vendor systems.

Morgan Stanley: Sr. PM (New York City) 10/1998 - 4/1999 (consulting contract)

Defined and developed physical models for brokerage – front-office and back-office e-commerce applications. Assisted in the implementation of web server and application feeds to downstream systems.

• Developed physical models of brokerage - front-office, back-office and e-commerce applications.

• Defined transactions, databases, flat files, reports, flows and dependencies using Visio, Access, Visual Basic, and Computer Associates Erwin (Entity Relationships) & / BPwin (Business Process Reengineering) modeling tools.

Crum & Foster Insurance: Sr. PM (Morristown, NJ) 03/1998 - 10/1998 (consulting contract)

Planned, designed and developed a mainframe and client server MS-SQL migration plan. Managed the design and implementation of the client-server platform.

• Installed a Worker’s Comp Claim system with interfaces to GenTran (communications / message routing software). Provided setup and training for US State Worker’s Comp agencies. Installed desktop claims software and transmission links between Crum & Foster US State Worker’s Comp agencies.

• Organized and developed a mainframe / client-server MS SQL migration plan. Installed SQL 6.5 and Windows NT 4.0 for all new client-server applications. Developed and implemented a client-server data warehouse strategy for financial, policy, premium, and human resource applications.

• Planned and organized the setup of a testing lab for MS-SQL and Windows NT. Lab included TCP/IP, Novell, and Citrix Winframe communications protocols.

• Defined and implemented a backup and recovery strategy/equipment for NT, Lotus, SQL and Essbase servers.

J.P .Morgan: Sr. PM (New York City) 11/1996 – 3/1/1998(consulting contract)

Planned, scheduled, managed and implemented an RS6000 code conversion and testing factory in Barbados for remediation of the SunGuard portfolio application.

• Assisting in the planning and setup of an off-shore code remediation/renovation and testing factory in Barbados.

• Designed and Implemented SunGuard business continuity systems and procedures for the SunGuard portfolio application.

• Modified the Sunguard Portfolio Management systems to be Y2K compliant.

Chase Bank: VP, Systems & Programming (full-time employee) (New York City) 7/1990 - 11/1996

Planned, designed, scheduled and implemented front-end, middleware and mainframe architecture & platforms to support new GNMA mortgage backed securities requirements / processing. Managed a staff of twenty-five programmer/analysts that provided Windows NT 4.0, MS SQL 6.5, and Novell LAN investment systems for major clients nationwide, and federal government agencies.

• Defined, designed, organized and implemented a test lab environment for Client-Server applications using a MS SQL environment.

• Designed, developed and coded a Windows NT Client-Server system that connected all U.S. office locations for submitting GNMA pool information. Client-Server system utilized Citrix Winframe for dial-in communications.

• Designed, coded and implemented Comdisco & SunGuard business continuity systems and procedures for a mortgaged-backed security application

• Designed, coded and implemented a combined mainframe and MS-SQL Distributed Server based mortgage-backed system which provided pool submission, commitment, registry, transfer, disbursement and pool factor processing (pricing), REIT (derivatives), CMO and mega-pool processing. REIT system included mortgage-backed derivative products based on traunches /slices of original mortgage pools. Installed interfaces to deposito¬ries, service bureaus and Government systems that provided mortgage principal, interest and balance informat¬ion.

• Implemented major components of LAN-based Structured Finance applications such as - Global Custody, Gestation Repo and Window Ticket tracking.

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