Quality Assurance Customer Service

DANIELA M. NATALI

*********@*****.*** • 787-***-**** 11743 Fairfax Woods Way Fairfax, VA 22030

EDUCATION

Florida Institute of Technology Class of 2011

Bachelor of Science, Business Administration-Cum Laude GPA: 3.58

Bachelor of Science, Accounting-Cum Laude GPA 3.55

Graduate Coursework: Applications for auditing

WORK AND EDUCATIONAL EXPERIENCES

Internal Audit Analyst Rotational Program June 2011-Present

Freddie Mac McLean, VA

• Participated in the College Hire Rotational Program and gained training in all aspects of the profession while being rotated within the different teams in the Internal Audit Division. Performed and completed risk assessment reviews, tested for procedures of key controls, and created work-papers and reports with internal audit department findings and recommendations as well as followed up with prior year’s findings. Maintained accordance with the IIA Standards. Created professional relationships with management throughout the organization.

Quality Assurance Staff Accountant February 2011- May 2011

Berman Hopkins, Wright and LaHam, CPAs Melbourne, Florida

• Completed proof and math as well as other quality assurance procedures for the client’s yearly financial reports. Worked directly with senior auditors to resolve issues found within the consulting audits performed.

Accounting Assistant of the Controller January 2011- May 2011

Technology Research and Development Authority Melbourne, Florida

• Handled accounts receivables, accounts payable, and payroll allocation distributions according to the budget spreadsheets. Used QuickBooks to manage and perform the weekly check runs and payroll bi-monthly check runs. Established the organization’s fixed assets inventory records by tagging inventory and recording asset’s essential identification information into worksheets.

Lab Support and Applied Computing Center January 2008- March 2011

Florida Institute of Technology Melbourne, Florida

• Trained new employees and assisted the lab director by organizing employee schedules. Maintained the laboratory, performed hardware and software updates, and assisted students, faculty, and visitors with the equipment available with the purpose of providing them the best possible customer service experience.

French Study Abroad May 2009-July 2009 L’Alliance Française Rouen, France

• Travelled to France to learn the language and the culture. Studied and lived in a French-only environment in order to be completely immersed in the language and culture of the country.

Department of Recreation & Sports of San Juan, PR May 2007-July 2007

Central Park San Juan, PR

• Supervised and lead 35 young children as whose parents were employed by the San Juan’s Municipal District. Planned and developed a recreational curriculum for the children. Maintained order within the park and resolved children’s personal problems through mediation with their parents.

TRAINING AND CONTINIOUS PROFESSIONAL EDUCATION

• Fundamentals of Internal Audit training by MIS Training Institute of Audit and Information Security, October 2011

• Situational Self-Leadership by Ken Blanchard Group, August 2011

• Writing Advantage Workshop by Franklin Covey, July 2011

• Presentation Advantage Workshop by Franklin Covey, July 2011

• IA Work-paper training by Freddie Mac Internal Audit Division, August 2011

• Tools for Highly Effective Communication by Franklin Covey, July 2011

• Enhancing Cultural Competence by Freddie Mac University, October 2011

• Fundamentals of Single and Multi Family Housing Market, June-July 2011

• Autism Spectrum Employee Training for Pilot Program, December 2011

• Completed online training sessions through Freddie Mac University throughout my employment to keep updated with current market situations and latest professional frameworks and principles.

AWARDS & PUBLICATIONS

• FICPA Foundation Scholarship Award, 2010

• Outstanding Business Administration and Accounting Senior of the Year award, 2010

• Outstanding Accounting Sophomore of the Year Award, 2009

• Recognition by Florida Institute of Technology’s College of Business Newsletter as one of the top 2010 College of Business student, 2011

• Arias, J. & Natali, D. (2010) Educational Learning Software: Experiences Creating an Intuitive Software Interface, Journal of Management & Engineering Integration.

EXTRACURRICULAR ACTIVITIES

• Member of the Institute of Internal Auditors, 2010, 2011, & 2012

• Member of the American Institute of CPA, 2010

• Member of the Florida Institute of CPAs, 2010

• Treasurer of the Latin American Student Association, 2008-2009

• Relay for Life, 2009-2010

• Habitat for Humanities in VA and DC, 2011

• Winner of the Florida Tech Intramural Soccer Tournament, 2008

• Glass mosaic art making and pottery 2009-2011

OTHER KNOWLEDGE & SKILLS

• Knowledge of general accounting practices and standards and general audit standards

• Language Skills Fluent in English and Spanish. Intermediate level in French, and beginner level in Italian.

• Computer Skills: Proficient in AutoAudit, LotusNotes, QuickBooks, Windows and Macintosh operating systems, Microsoft Office programs, and web-browsing. Knowledgeable in SPSS, Microsoft Dynamics, and Management Scientist Application. Limited knowledge of SAS code and Java programming.

• Interpersonal Skills: Excellent creative, analytical, quick learner, great communication, teamwork, and team leading skills.

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