Jeffery Mark Haase

Contact info:

Email: rk9zqo@r.postjobfree.com

Cell: 314-***-****

Home: 314-***-****

Current Address:

**** ********* *****.

Florissant MO, 63031

About Myself:

My name is Jeffery Mark Haase, I have remarkable skills in Microsoft Excel, Microsoft Visio, Microsoft Project, Microsoft Word, Sever 2008, Cisco routers, and switches, Microsoft Operating Systems. I have excellent people skills such as being patient, organized, a team worker, and helpful. I was working intern as Help Desk until the sextant technology partners intern program had been terminated in June 2012 and I feel that I am dedicated and qualified an individual for a another position. My personal career goals are to gain a full time or part time as any help desk position, desktop support, network operating center technician, support technician. I believe that I would be perfect to obtain or entry-level position for any company desiring skilled employees.

Education:

ITT Technical Institute, Earth City MO, June 2009-Sempter2011

Achieved Associates Degree in Computer Networking Systems

Work Experience:

Position: Student Worker

Company: ITT Technical Institute

Job Duties: Tutor students and assisted instructors with these course classes Cisco routing and switching configuration, server 2003 to server 2008, Active Directory services and Microsoft Exchange, assisted students with creating active directory sites and domains, configuring user accounts and passwords, permissions, group policy objects. Assisting staff, assisted IT administrator with IT tasks such as migrating operating systems and installing applications such as VM ware, Microsoft Visio, Windows XP, Vista, 7, MS office onto desktops, assisted students to understand and operate these applications efficiently, formatting and portioning hard drives for classes starting next semester.

Start date/End date: April 2011 to September 2011

Position: Intern Network Engineer

Company: Sextant Technology Partners

Job duties: Used applications such as Citrix Metaframe server, Microsoft office, and Windows XP, monitored client servers operating systems such as windows server 2000, 2003, 2008 and desktop operating systems such as windows XP Vista 7, monitored their backup disaster and recovery servers for hardware issues and backup applications, addressed technical problems through ticket monitoring system, resolved these issues by remotely accessing servers, handled tier three, tier two tickets, such as server is offline, a vital service that application depends upon such as backup applications, email applications, antivirus applications or low disk space issues, maintained disk space and virus applications by updating definitions or running routine virus scans for their monitored servers, assisted network engineers for configuring desktops and servers for testing. Also organized company documents.

Start date/End date: October 2011, June 2012.

Courses related to information technology industry

Intro To Personal Computers Operating Systems

Network Standard and Protocols Microsoft Networking Operating Systems

Wide Area Network and Application Structured Cabling

Linux Operating Systems Network Technology and Integration

Skills:

• Upgrading personal computers

• Installing network Routers

• Experience using in Microsoft Visio

• Extensive use in Microsoft Excel

• Extensive use in Microsoft Project

• Configuring and Installing Operating Systems such as Fedora, Server 2000, 2003, 2008,

Microsoft 95 through Windows 7

• Experience with configuring CISCO network routers.

• Experience of the Linux Operating Systems

• Knowledge of server 2008

Experience configuring Cisco Switches

• Experience of ticketing systems.

• Experience with Continuum Dashboard Monitoring and alerts.

• Experience with management of Microsoft Exchange 2010 and all other versions of Microsoft Exchange.

• Installing desktops, printers, routers, laptops.

• Configuring partitions for hard drives.

• Maintaining computer system, such as defragmenting disk cleanup and virus removal utilities.

• Experience with data migration with portable hard drives, cloud storage, and network drives.

• Wide experience with CITRIX server operating systems.

• Experience and knowledge of ticketing system connect-wise 2 way portal.

• Experience Remote sessions for all Windows platforms.

• Backup and Disaster Recovery backup problem solving and monitoring.

• Monitored Datto backups for company clients.

• Configuring Zenith BDR-G12 servers.

• Experience with creating Active Directory sites, services, domains, group policy objects, accounts and usernames, joining desktops to active directory domain, editing permissions for username and accounts.

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