Customer Service Real Estate

Veronica De Leon

**** *. ***** ** • Hawthorne, CA 90250 • Cell: 310-***-**** •

********@*****.*** •

OBJECTIVE

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Obtain a career and a position within a company, where my past professional and positive experience, along with my commitment, fast learning skills and technical skills, would be used to impact the company in a positive and profitable manner.

EDUCATION

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University of Phoenix - B.A. in Psychology June 2011

University of Phoenix of Axia College – A.A. in Psychology June 2009

EXPERIENCE

Elite Financial Home Loans

Loan Processor

2004 – Present Gardena,CA

• In charge of originating and closing home loans for up to 10 Real Estate agents and 10 Loan Officers.

• Assistant to branch managers.

• Prepare and organize paperwork

• Work with lenders, insurance, escrow and title companies.

• Cordinate all Escrow and Real Estate transactions from begininng to end

• Originate loans, Submit loans, work on conditional approval, lock loans, order loan doc, disburse loan docs to lender and title, work on prior to funding conditions and prepare file to fund.

• FHA and Conventional loan experience

CoCo’s Bakery & Restaurant

Food Server 2001 - 2006 Manhattan Beach, CA

• Responsible for serving customers.

• In charge of preparing the restaurant for opening and/or closing.

• Stocking of stations throughout restaurants.

• Trained in customer service

El Camino Police Department

Live Scan Technician 2003 – 2005 Torrance, CA

• Responsible for finger printing appointment and walk-ins in three to five minute time frames.

• Entered information to database shared with the Department of Justice and FBI.

SKILLS

Microsoft Office, Windows Vista, Excel, Calyx Point, Winforms, EscrowBase

LANGUAGES

Fluent in English and Spanish

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