Professional
Resume:
MICHELLE M. MITCHELL
Port Arthur, TX 77642
PROFESSIONAL SKILLS
Proficient in operation of Windows systems and major mortgage applications software including Loan Prospector, Calyx Point, Gallagher, Net Ox, Gold Pro and Mindbox. Have attended numerous lectures and training seminars on professional sales skills, marketing, quality customer service, 2020 CAD and AutoGraph while working as an interior designer/consultant.
EDUCATION
A.S. in MANAGEMENT INFORMATION SYSTEMS,
May 1998, Husson College. Grade-Point Average: Major 3.9 and overall 3.8 (on a 4.0 scale)
Courses completed:
Business: Accounting, Finite Mathematics, Theory & Logic,Probability & Statistics, Macro Economics and Managerial Economics
Communication: Public Speaking, Business Communications, Psychology, Business Management, Human Resources Management
Computer Science: Excel, Access, PowerPoint, Word, Visual BASIC, Systems Analysis & Design, Networking, COBOL I & II, Project Management, Decision Support and Expert Systems, Desktop Publishing, Database Design and Management.
EXPERIENCE
Mortgage Loan Underwriter/Processor, Bangor Savings Bank
Bangor, Maine January 2007 - December 2010
Mortgage Underwriter/Processor II
* Underwriting duties using Loan Prospector automated underwriting system along with manual underwriting of complex and non-conventional mortgage types. Daily updates of outstanding conditions and restructuring/counter-offers.
* Responsible for all aspects of mortgage loan investigation/preparation including information verification, direct contact with appraisers, title companies and attorneys along with being a liaison between customers, loan officers and management
* Responsible for all document preparation and quality control of loan files from beginning of loan process throughout closing along with everyday office functions.
* Staying updated and utilizing knowledge of state and federal mortgage loan procedures and regulations, constantly changing loan programs and qualification criteria along with training of new employees was a major portion of daily activities.
* Additional duties included tracking supply levels, accounts payable correspondence with the purchasing department and ordering of in house office supplies including business cards, letterhead, envelopes, postage for approx 26 employees. Also was responsible for vendor contact in conjunction with equipment and facilities repair.
Mortgage Loan Processor, Dedicated Mortgage Associates
Bangor, Maine May 2006 - Dec 2006
Mortgage Loan Processor
Mortgage Loan Processor, Aegis Lending Corporation
Bangor, Maine October 2002 - May, 2006
Mortgage Loan Processor Lead
Self Employed Interior Design
Levant, Maine November 2001 to October 2002
Kitchen & Bath Design Specialist
Bangor, Maine January 1998 to November 2001
Husson College - Full time student
Bangor, Maine May 1996 to December 1998
Kitchen & Bath Design Specialist
Bangor, Maine April 1990 to April 1996
Received numerous awards for mortgage loan processing standards during my tenure as a mortgage loan processor. Ranked top ten in processor standings all years with the company.
Deans list student (3.6 GPA or higher) every semester enrolled in college. Received 27 (A) grades out of 30 courses complete.
Lifetime member of Sigma Beta Delta
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