Manager Sales

CAROLYN J. DUGAN

RETAIL/SALES ASSOCIATE

P.O. Box 3199, Costa Mesa, CA 92628 email: **************@*****.*** 949-***-****

_____________________________________________________________________

QUALIFICATION SUMMARY

Several years of successful and progressively responsible sales and cashier experience in the retail industry.. Awarded recognition for selling 30% to 40% per month of portfolio as Asset Manager.. Managed timely deposition of 415 REO properties monthly. Accomplished 72 property closures in a one month period. Negotiated REO residential properties for sale and monitored the escrow to close.. Excellent negotiation and problem solving skills. Good communicator with a very positive attitude. Good with organization, goals and follow-up. Can manager other employees and get results. _____________________________________________________________________

ACCOMPLISHMENTS:

Managed a portfolio of REO properties and obtained highest net selling price of $200,000 within the shortest time frame.

Capable of turning 40% of a portfolio in one month to a close.

Reviewed offers and counter offers, and approved them in accordance with client matrix/guidelines.

Selected and managed Brokers and entered into agreement for the marketing and disposition of REO properties.

Coordinated and managed vendors; Property rehab/preservation and winterization.

Managed Cash for Keys and evictions for clients.

Supervised repairs, reviewed bids, awarded contracts, maintained QC standards, ensured final cost and did not exceed approved amount.

Coordinated insurance claims for properties.

Conducted periodic field review of properties to ensure performance/compliance of Brokers and Vendors.

Created viable marketing plans that maximized returns for investor/client utilizing BPO, appraisals and second BPO.

Reduced properties sales price and extended listings.

Prepared client report weekly and created budgets for clients.

Managed closing escrow process to assure REO closed in a timely manner.

Managed and trained assistants.

Prepared counter offers and addendums on Fidelity software program.

Signed real estate contracts and addendums then placed in escrow.

Worked with major clients: Washington Mutual, Option One Mortgage. Countrywide Home Loans, Guaranty Mortgage.

Carolyn Dugan, email: cjsmithjacklin @ gmail.com 949-***-**** Page 2

PROFESSIONAL EXPERIENCE

2011-Cur Consultant, Terra Asset Management, Palm Springs, CA

2009-2010 Enumerator, U.S. Census Bureau, Santa Ana, CA

2008-2008 REO Asset Manager, Banc Force, Newport Beach, CA

2007-2008 REO Asset Manager, Countrywide Home Loans, Simi Valley, CA

2005-2007 Contractor-VP Board of Directors, Park Bristol, Santa Ana, CA

2007-2007 Board of Equalization, Laguna Hills, CA

2003-2005 REO Asset Mgr., Fidelity National Asset Mgmt. Solutions,Irvine, CA

2002-2003 REO Asset Mgr., Financial Asset Services, Inc, Newport Beach, CA

***Worked:: Macys,CVS Pharmacy 2005 to 2007 -2 yrs, Nordstroms, Sam’s Club, Robinsons

Computer - Proficient in RES.net, Equator, Word, Excel, and Outlook, type 67 WPM.

_____________________________________________________________________

EDUCATION, LICENSES AND CERTIFICATES

Real Estate Sales License - State of California, Renewed 11/2010

Associate of Arts Degree, Business/Medical, Phoenix College, Phoenix, Arizona

Pacific Gateway workforce investment Network Career Enhancement, LB, CA, 2010

Certificate for CPR, 2009

Orange Coast College, Costa Mesa, CA - Microsoft courses

_____________________________________________________________________

AFFILIATIONS, AWARDS, AND SKILLS

Fidelity - Awarded Gold Star for closing 40% of portfolio

Countrywide - awarded certificate for reducing properties every 18 days on time

Member of American Legion in Newport Beach, CA.

South Bay Professional Association

Contact this candidate