IT Manager

FRANCIS MASCIELLO

** ******* **** 516-***-****

Malverne, NY, 11563 *********@*****.***

Summary of Qualifications

** ***** ** ** ********** with a multitude of systems & programs in both Mainframe and Client/Server environments. Well organized with a proven ability to get the job done.

Experience

JP Morgan Chase 1985 - 2007

Senior Computer Operator

· Operated over one hundred online regions, serving New York, Phoenix, Tampa and Delaware.

· Controlled on-line integrity to all user areas, by monitoring system performance

· Supported daily batch processing through CA-7.

· Supervised system performance and recommended solutions for improvement.

· Acted as a help desk liaison for system related problems.

· Developed and documented new operational procedures.

· Trained new employees in all related systems operations functions.

· Reported daily hardware and/or application problems. Maintained all logs for shift turnover. Participated in daily meetings with Ops Manager, CICS, Systems and Technical Support teams to discuss any issues from shift turnover.

EF Hutton 1980-1985

Supervisor:

· Supervised all aspects of print operations.

· Monitored daily printing Of batch reports and ensured accuracy of reports.

Technical Expertise

Mainframe MVS Environment:

Hardware: IBM 3090 ES/200/300/500/600/9000/Z-OS/VM, DASD 3380/3880/3990

Software: TSO, NETVIEW,OMEAGON, CA7, CA11, TWS, CICS, SDSF, TSO, JES2, VTAM, MIM, SMS, HSC,OMEGAMON, & VM



Education

Maria Regina H.S 1974-1978

Uniondale New York

References

Marc Hacker, Customer Solutions Analyst

Pitney Bowes, 516-***-****

George Prinz, Svp JP Morgan Chase

718-***-****

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