Quality Assurance Manager

FELICIA S. BERGER

●*** Overlook Dr., North Palm Beach, FL 33408 ●561-***-**** (cell) ●**********@***.***

Objective:

Position as Editor using 27+ years of experience writing, editing, and designing, proposals, reports, abstracts, marketing materials, websites, press releases, flyers, magazine/newspaper articles, brochures, newsletters, and executive summaries. Experienced in initial concept (storyboarding process) through final production (hard copy, websites, pdf files, and CD-ROM). Background as nationwide and international consultant on billion-dollar government proposals, teacher, newspaper reporter, and magazine writer working under tight deadlines, stringent specifications, and highest editorial standards. Participate in Red Team Reviews and provide Quality Assurance (QA) compliance checks.

Skills:

Expert user of Word. Experienced in Excel, PowerPoint, FrameMaker, and Acrobat. Produce well-written, professionally formatted, and grammatically correct documents. Conduct interviews and research; work with SMEs, engineers, security specialists, program management staff, and other technical personnel. Write in layman’s terms using concise language. Prepare easy-to-read, well-designed corporate publications for Internet users, company websites, and for hard copy distribution. Edit multiple volumes of one proposal using consistent terminology and single-voice to provide flow. Produce fact-filled documents for distributing information company-wide, corporate-wide, and nationally. Trained in Shipley Associates proposal process and have been employed by Shipley for 12 years as “road warrior.”

Employment:

01/98 - Present: Senior Proposal Writing Consultant, involving extensive travel for domestic and overseas Government agencies, commercial clients, and private companies, including the following:

Northrop Grumman Corporation Boeing Company

Lockheed Martin Corporation ITT

Litton Industries Inc. SAIC Inc.

Motorola Inc. IBM Corporation

Bechtel Corporation Raytheon Company

AT&T Inc. VeriSign Corporation

DynCorp International BAE Systems

Harris Corporation Ecolog

Wackenhut Services, Inc. KBR

Wrote and edited proposals submitted to the following federal and local Government agencies:

Federal Aviation Administration U.S. Navy

Internal Revenue Service Department of Energy

Government Services Administration U.S. Forest Service

Bureau of Alcohol, Tobacco & Firearms City of New York

Missile Defense Agency NASA

Department of State International Narcotics & Law Enforcement

Department of Defense State of Florida Governor’s Office

11/87 - 01/98: Senior Proposal Writer, Pratt & Whitney, West Palm Beach, FL

Edited technical and management proposals for multibillion government projects. Created newsletters, manuals, proposals, and reports. Led teams of writers, editors, illustrators, photographers, and support personnel. Designed and produced marketing brochures and executive summaries. Prepared writing guidelines and style manuals. Developed training presentations for new writers and vendor quality assurance. Responsible for responsiveness, accuracy, style, readability, editorial guidelines document design, and layout.

FELICIA S. BERGER (Continued)

●521 Overlook Dr., North Palm Beach, FL 33408 ●561-***-**** (cell) ● **********@***.***

01/86 - 10/87: Senior Logistics Specialist, Teledyne, Lewisburg, TN

Edited technical proposals. Introduced new proposal writing procedures and writing guidelines to company. Wrote marketing brochures to promote corporate capabilities.

05/83 - 01/86: Communications Specialist, McDonnell Douglas Astronautics, Titusville, FL

Edited proposals for Tomahawk Cruise Missile, Dragon Anti-Tank Weapon System, and Shoulder-Launched Multipurpose Assault Weapon (SMAW). Wrote CDRL reports for U.S. and Israeli Armies, and U.S. Government. Conducted interviews, wrote articles, and designed monthly newsletter. Developed promotional booklets for special projects. Wrote speeches for Vice-President/General Manager. Wrote press releases for newspapers. Wrote videoscripts and narrated videotapes for marketing and training. Initiated Hotline, a daily update of company-related national events.

Related Experience:

 Freelance Writer, Palm Beach Post

 Publicity Chairman/Newsletter Editor, Jupiter High School Band Boosters

 Publicity Committee Member/Newsletter Writer, Shores of Jupiter

 Correspondent, Credit Union Times, Jupiter-Tequesta News-Advertiser, and Weekday

 Guest Lecturer, Writer’s How-to Conference, Orlando Book Fair

 Freelance Writer, CRC Press, Boca Raton, FL

 Evening Instructor, Technical Writing, North Technical Vocational School, Riviera Beach, FL

 Editor, National and World News, Daytona Beach News-Journal

 Teacher, Elementary and Secondary, NY and FL

Education:

 MS, Reading/Linguistics (Summa Cum Laude), State University of New York at Albany, Albany, NY (1980)

 BA, English/Journalism (Magna Cum Laude), State University of New York at Albany, Albany, NY (1977)

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