Project Manager Technical Support
Resume:
Resume for Darryl Biech
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SELF-EMPLOYED COMPUTER CONSULTANT/ANALYST
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Currently I am self-employed, and looking for
contract work (am open to other options such
as contract-to-hire and permanent too).
MAC-O/S-X Support For Democratic and Republican Conventions
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I was contracted by Stafflogix to provide IBM remote
support for networked APPLE OS-X PC's for the Republican
and national Democratic Conventions of 2008. This was during
late August and early September.
GLOBAL SUTHERLAND Vernon, B.C. (2006-2007)
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Microsoft Technical Support (Vista, XP IE7) for Microsoft clients
via this call center company head-quartered in Rochester NY, USA
Microsoft Approved Training and technical support for Microsoft Clients.
SELF-EMPLOYED COMPUTER CONSULTANT/ANALYST (2005)
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I did some Informix 4GL Work with Windows GUI Programming in
C++ for various clients. Also DB-Access SQL Scripting.
CONVERGYS Kamloops B.C. (2003-2004)
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I supported Time-Warner's "RoadRunner
Hi-Speed Online" Cable-Modem customers in the USA
from Kamloops, B.C., Canada (call centre).
Averaged 30+ resolved calls (usually 2 problems per call)
solving 60+ issues a day.
MISSION HILL FAMILY ESTATE Westbank B.C (May 2003 – Sept 2003)
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Technical Support (XP) for in-house sales, marketing POS customers.
Some Network Cabling for the Western Canada Premier’s Conference.
Had 100% success with my custom voice and data cables.
GENUiTY (Cambridge MA USA)
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UNIX Senior Security Administrator 12/04/2000 - 03/30/01
Responsible for adding Unix Accounts
UNIX Account modifications and deletions
Editing sudoers files (eg. 1 time root access in order to run a protected command)
Editing group files
Editing shadow files
Administrating NIS
Administering NIS+
Also handled various assignments and projects
Administering printers
Administering Email
General UNIX shell scripting (sh, ksh, csh, tcsh, bash, ssh)
Informix 4GL Development and C++ Windows GUI Front End development.
Putnam Investments
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Senior UNIX Administrator/Vision DBA 05/22/2000 - 10/27/2000
Support a SUN virtual machine (1 of 4 on a SUN E10000 25GB RAM)
Stock Market Data feeds massaging
Korn and C Shell scripting using awk and sed.
Responsible for Database Rollbacks and AutoSys monitoring
CRON file editing and batch jobs
SRDF Link synchronizations with the Primary Production Server (SUN E6000)
Database refreshes (weekend work)
State Street Bank
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UNIX Security Administration - NIS (08/17/1999 - 05/15/2000)
("SENIOR SECURITY ANALYST" was the official title)
Global Processing Data Services (GDPS) UNIX Security Administration.
UNIX Security Administration for over 500 UNIX production servers
World-wide as part of the Global Data Processing Services team.
Involved in weekly meeting with regard to production server deployment.
AIX Administration (8 months)
INFORMIX 4GL Development with DB-Access/SQL Scripting.
BankBoston
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TRADE FLOOR TECHNICAL SUPPORT and
TRADE FLOOR WORKSTATION INVENTORY MANAGER
Level 2 UNIX/NT/Novell Support (02/08/99 - 07/07/99)
Assisted in setting up a modern trade floor addition (weekend work)
Supported UNIX Workstations (hardware and software) at Level 2
Supported NT 4.0 SP3 (hardware and software) at Level 2
Supported Novell (hardware and software real mode drivers etc.) at
Level 2
Supported Printers (hardware and software and firmware)
Recommended Trade Floor Modifications (such as local printers to
reduce print lag)
Supported Applix and Citrix Metaframe Windows Emulators on
SUN Workstations.
UNIX access from PC Workstations:
Exceed for NT and Xoftware W95.
AIX Administration (5 months)
Fedline Setup and large money transfers.
Coordinated a $2 Billion single TSX that
was audited.
Pfizer Central Research, Groton CT.
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UNIX Application Support 01/19/1998 – 02/06/1999
Technical Support and Administration for a Medical Document Imaging System
SUN E5000 Ultra Enterprise Server with 300+ W95 clients.
Client and server side support in a team environment.
Some C programming.
Extensive use of Informix SQL, UNIX, FTP, Microsoft Office products,
MS-DOS, W95 for both support and ad hoc reports on this production server.
Network printer troubleshooting and support
Some NT and VAX/VMS Support
CLINflo 1 & 2 Support
Floware Administrator (Informix Workflow Engine).
There were 600+ Informix Databases comprising 300GB of production data
Supported numerous drug studies like VIAGRA, AZITHROMYCIN, TROVAN, etc.
AIX Administration (12 months)
Temp. Project Manager (CLINflo)
SQL Scripting
UNIX Shell scripting
Sonax, Oliver, B.C., Canada (1997)
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UNIX System Administration, Oliver, B.C. (1997)
SCO-UNIX System Administration
INFORMIX/4GL Development with Windows GUI
C++ front end development.
Support Windows 95 and Windows 95 Office Suite
Novell Network support
Trade Union Research Bureau, Vancouver, B.C. (1996)
Systems Administration
HP1000 Real-Time MiniComputer
FORTRAN 77 programming
System Administration.
Also PC Support
RS-232 Interfacing
Seiko Epson,Vancouver, B.C. (1995)
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C and 80x86 Assembly Programmer
Wrote a test utility for vertical and horizontal retrace timings in
Assembly Language the 838 nS. 8253/4 system timer chip
IBM video mode compatibility testing
Seiko Epson family video controller testing
(using SPC8xxxx proprietary specifications).
This utility tested the entire range of IBM
"Standard" video modes and some SVGA modes (VESA VBE 1.2)
power down state testing
planar mode video writes
packed pixel mode video writes
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Education, including on the job:
MAC Support and UBUNTU LINUX... 2008
Microsoft Windows Vista Support 2007
Microsoft IE7 Technical Support 2006
Micrsoft XP Technical Support.. 2005
Microsoft Outlook Express ..... 2004
Cable Modem Support............ 2003
ADSL........................... 2002
NIS+........................... 2001
NIS Administration ............ 2000
Trade Floor Support ........... 1999
UNIX Informix (Database Engine) 1998
SQL Queries via DB-Access...... 1998
Workflow Engine -Plexus Floware 1998
UNIX Progress Database Support. 1997
HP-1000 System Administration.. 1996
HP FORTRAN 77.................. 1996
RS-232 serial port interfacing. 1996
Windows 95 Setup............... 1995
Assembly Language Programming.. 1994
UNIX System Administration..... 1993
C++............................ 1992
UNIX Application Support....... 1991
C Level 2...................... 1990
COBOL (IBM System 370)........ 1990
Assembly Language Programming.. 1989
C Level 1...................... 1990
IBM System 370 Assembler....... 1990
Systems Analysis Levels 1 & 2.. 1988
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