Coordinator, Event Operations

OBJECTIVE

To obtain a position with coordinating or booking events, allowing me to further

and utilize my skills in organization, communication, and leadership.

SKILLS AND QUALIFICATIONS

• Superior knowledge of Microsoft office and Outlook

including; word, excel, PowerPoint and publisher

have to continuously prepare details and informational documents to give to clients and staff

• Organized

Ran, coordinated and executed events such as the Royal Winter Fair, Toronto International Boat show, the CNE, other special events, concerts such as Flo Rida, Lamb of god, Impact, and sport events such as Toronto Marlies hockey games, as well as Toronto FC games on live broadcast.

• Problem Solving

Had to make quick solutions to problems on the spot at game day operations, or during events under some pressure situations.

• Communication skills

Always had to work with a team of people or different union groups, therefore utilizing my communication skills and working together to complete tasks.

• Leadership skills

I have learned what it takes to motivate a team of people to work together to get the job done right. I’ve had to work with multiple teams and have been responsible for upwards of 500 staff on event days.

• Customer Service

Within my roles I have been the point contact if/when something ever went wrong to handle and assess the situation appropriately when dealing with large crowds or individual clients

• Exceptional knowledge and experience with AutoCAD

Took this course in high school, as well as training courses with Fred Bunting, Director of production with the creative reality group Inc.

Use this program to help create maps of venues, room capacities, technical set ups for concerts including production, stage, lights, cameras etc.

• Knowledge and experience with Eventbooking.com

Used this system to book and confirm events with our facilities online. This program allows us to manager our calendar for all buildings.

• Bilingual

In high school I earned my official bilingual certificate in French immersion.

• CPR/AED & First Aid Trained

Red Cross first aid and AED trained in level C

EDUCATION

DURHAM COLLEGE

Sport Management Advanced Diploma Fall 2005 – April 2008

BRAMALEA SECONDARY SCHOOL

High school diploma

Bilingual certificate in French immersion Fall 2000 – June 2004

RELEVANT WORK HISTORY

MAPLE LEAF SPORTS & ENTERTAINMENT August 2009 – Current

Coordinator, Event Operations

As an Event Coordinator for Maple leaf sports and entertainment I work mainly out of two facilities – Ricoh Coliseum and BMO Field. My Job as a coordinator entails many things such as;

o Scheduling my contingent of part time staff for daily events which include; event supervisors, paramedics, police officers, security, food and beverage, IATSE, and other labour/unionized groups.

o Manage, organize and run the following events; All Toronto Marlies hockey games, All Toronto FC soccer games, The Canadian National Exhibition, The Royal Agricultural winter Fair, and The Toronto International boat show to name a few.

o I also manage the entire yearly events calendar for both Ricoh Coliseum and BMO Field

o Creating estimates and financial documents/settlements for clients for shows

o I manage, supervise and schedule building conversions for concerts and special events, which include as well technical load in and set up

o I also deal with several union groups so I am familiar with 506 collective bargaining agreement as well as very familiar with the IATSE collective bargaining agreement.

o On a smaller scale we deal with weekly rentals at Ricoh coliseum that involve preparing contracts/deal memos and booking one night a week rentals for clients that are looking to rent the ice.

o I also take care of all the financial aspects of events, such as receiving invoices, coding them to the appropriate location and keeping them all on file. For smaller rentals we send them invoice and then they send us payment. For larger events I create a settlement file in which we work with the client on finalizing costs and agreement upon payment on the night of the event.

o When booking events, I also compile their contract and deal memo in which they need to sign and return to me if they agree with the terms and conditions.

o Create daily information packages for all staff for every ongoing event.

MAPLE LEAF SPORTS & ENTERTAINMENT December 2007 – August 2009

Supervisor, Event Operations (P/T)

As a part of this company my duties entailed a variety of things;

o I executed high scaled events such as the Toronto International Boat Show, Me to We (Free the children), multiple AHL Toronto Marlies Hockey games, help run various leagues like the Downtown men’s hockey league and True North men’s and women’s hockey league

o I also helped execute corporate parties, and concerts like The Verve, Tiesto and Lamb of God

o For each event we act as the main contact for the Ricoh Coliseum for promoters and clients.

o Make production schedules for conversions of the building, from ice to concrete and for the purpose of scheduling for the entire event

o After the production schedules we make request for service, which is scheduling all the employees we need to work the event like security, labourers, electricians, ushers, paramedics etc.

o It is my job to make sure that the venue is completely prepared for whatever event we are holding.

o On the day of the event we arrive, make sure the building is prepared, go over all aspects with the head of each staffing department and commence the execution of event. We stay on site and help run the event; if problems arise we deal with them accordingly.

SPEEDY TRANSPORT June 2004 – August 2007

Receptionist

This company is one of the largest transport companies in Atlantic Canada. In this position I was situated at the front desk of the company, I dealt with anyone and everyone who came through the door, whether it be a customer or an employee. I answered the switchboard directing and handling all of the incoming calls to the company. I also attached and checked all the outgoing invoices to all of our customers. Booking meetings and boardroom time were also among my responsibilities.

BRAMPTON BATTALION September 2003 – April 2005

Game Day Supervisor

As a part of this company, on every game day I would arrive get briefed by my boss about the game details and was giving the schedule for the game. I would return to meet the staff and we would prepare for the pre-game. The pre-game involved setting up different inflatable’s across the venue, placing staff to do the hand outs to spectators as they enter the building. As we set up the building we prepare the give a ways for during the game. The staff is given a schedule of when we are doing specific give a ways and get themselves in place. I go around the building with our mascot to make sure they do every scheduled visit and promotion. After the game we do some more give a ways until the building is empty, we then clean up put everything away do a de-briefing and go home.

VOLUNTEER/ EXTRA CURRICULAR

Durham College

• Varsity Committee (2005 – 2007)

• Member of the Durham College Women’s Fastball Varsity Team (2006)

• Ran dodge ball tournament to fundraise for the Denise House in Oshawa (2007)

Bramalea Secondary School

• Helped organize school trips to Disney Land & Halifax for our school band and choir (2000 – 2004)

• Music equipment manager (2000 -2004)

• Boys hockey team manager (2004)

• Played on the girls softball team for all (4) years of high school (2000 – 2004)

• Played on the girls field hockey team for (2) years of high school (2002 - 2004)

Brampton girls’ softball association

• Assisted in organizing and running women’s three nations cup (2000)

• Organizer for annual dances (2000 – 2002)

• Coached skills clinics for kids ages 5 – 14 (2000 – 2002)

• Ran concession stands at tournaments (2000 – 2003)

• Played for the Brampton Blazers softball association (1999 – 2003)

Maple Leaf Sports & Entertainment

• Chum city Christmas wish (December 2009)

• Raising the roof – selling toques to help alleviate homelessness on the streets (November 2009)

MMWSL (Mississauga McCallion Women’s Softball League)

• Assist in running a weekend softball camp to younger organizations of softball in Mississauga

• Play for the Etobicoke eagle’s girl’s softball association in this league.

References Available Upon Request

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