Customer Service Engineering
Resume:
JONATHAN WILKIE
**** ****** **. *********, ** 28443
**************@*****.***
ENGINEERING ASSISTANT/ MECHANICAL DESIGNER
Resourceful, analytical, and detail-driven individual with capabilities in completing multiple projects with competing deadlines. Aggressive in identifying and resolving inefficient operational processes. Strong team member with the ability to motivate crews to achieve optimal production rates while maintaining high safety methods and practices. Reliable follow-through skills, fulfilling all administrative requirements from field activities. Clear communicator, both oral and written. Interact effectively with coworkers, management and customers. Excel in unpredictable and hectic environments. Significant skill set including:
• Developing and managing engineering, CAD, and corporate documentation.
• High level of proficiency within the MS office environment software.
• Designing 3D solid models, assemblies, drawings, and bill of materials using SolidWorks and Audodesk Inventor software.
• Research and development in production processes and production line applications.
• Diverse forms of design applications: Architectural, Electronic, and Mechanical
TECHNICAL EXPERIENCE
Group Four Transducers, East Longmeadow, MA 2007 to 2010
3D Mechanical Designer/Engineering Assistant
• Developed 3D solid models from customer and engineering documentation.
• Created, maintained, and implemented engineering documentation for production and corporate usage.
• Designed a highly efficient documentation matrix intergrading both various software programs with all corporate, engineering and production documentation.
• Researched and applied new technologies and methods to improve production.
• Developed detailed project proposals and presented recommendations to senior partners.
Thought-2-Product Designs, Springfield, MA 2003 to Present
Freelance-Mechanical Designer/ Consultant
• Researched and implemented new technologies and methods to improve customer service and product development.
• Developed CAD and engineering documentation for product production line.
• Provided data formats (CAD/CAM& CNC) for machining and prototyping processes.
Millitech Inc., Northampton, MA 2002 to 2003
Documentation Coordinator
• Coordinated and maintained corporate, engineering, and production documentation included: ISO, SOP, and ECO.
• Converted 2D company and customer CAD drawings to 3D solid models.
• Facilitated ECO management team to control ECO process.
NewVenture Technologies, Enfield, CT 1994 to 2001
Configuration Manager/ Assembler
• Developed and maintained ISO 9001documentation within my department for initial certification and maintained certification without department CARs.
• Liaison between corporate, engineering, quality, and production departments.
• Designed production aid documentation.
• Developed ECO organization and implementation procedures.
EDUCATION
Associate of Applied Science in Mechanical Engineering Technologies 2010
Springfield Technical Community College, Springfield, MA GPA: 3.10
Certificate of Course Completion Electronic/Computer Repair 1990
Massachusetts Career Development Institute, Springfield, MA
AWARDS
Board of Higher Education Scholarship, 2008
Awarded for excellence in academic achievement.
House of Representatives Citation, 2008 & 2009
In recognition of academic achievement for being named to the S.T.C.C. Dean’s list four semesters.
Solidworks Certificate of Course Completion, 2003
Completing the Solidworks training 3-week course for Parametric Solids Modeling Essential Parts, Assemblies, and Drawings.
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