QA Engineer

Robert Drouin

PO Box ***

** ****** ****, **** **********, New York 10922

845-***-**** home 678-***-**** cell

******.******@**********.***

SKILLS SUMMARY

More than 20 years of engineering experience in hardware system analysis and problem solving of Storage Networks, Video on Demand systems/applications and Real-time computing designs. Strong background in hardware development debug and sustaining engineering in development, manufacturing, QA and field environments. Experience includes working with hardware analyzers (Finisar, Ineoquest, HP, Tektronix) and software diagnostic tools, while trouble-shooting, Fibre channel, Ethernet, PCI and VME problems. Have spent many years working with hardware vendors (Xyratex JBODs, Qlogic HBAs and switches, Seagate drives) while problem solving customer applications in the lab, manufacturing floor and at customer sites.

EXPERIENCE

Concurrent Computer Corporation, Ft. Lauderdale/Atlanta/remote

Lead Engineer (Hardware Test Engineer)

• Company Storage Network Expert, Fibre Channel, scsi protocol packet analysis, debug and problem solving using Finisar FC analyzers.

• Gbe and 10 Gbe, IP and Transport Stream packet analysis problem solving using Ineoquest analyzers, Wireshark , Ethereal, (UDP and TCP)

• IO Bus/HBA system design debug, PCI, PCI-X PCI-E.

• Motherboard chipset/bus design debug

• Seagate Fibre Channel Cheetah drives, Cheetah 5,6,7,15k.5, 15k.6, 15k.7 firmware trouble shooting and problem resolution, mode page tuning, application performance tuning, drive failure prediction monitoring programs and tools.

• STEC Solid State drive product Application and Integration

• Knowledgeable of the SCSI command set and Fibre Channel Protocols

• Remote trouble shooting and problem resolution at customer sites of Video on Demand applications.

• External vendor problem resolution, Qlogic HBAs and switches, Xyratex JBODs and SBODS, Dell servers 2650, 2850, 2950, 710

• Video on Demand Storage architect/expert, Quality Assurance Test Development

• Product life cycle engineering experience, of following products/projects from development lab to the manufacturing floor and finally providing customer site support

• Comfortable with Linux/Unix OS, C programming

EDUCATION

M.S., Information Systems 1995

Nova Southeastern University, Fort Lauderdale, FL

B.S., Professional Management 1991

Nova Southeastern University, Fort Lauderdale, FL

Contact this candidate