Personal Assistant,Estate Manager,Tour Manager Etc

Guenter Frivert

Address: *** ** **** ******

- Miami, Florida 33137

Cell #: 305-***-****

E-mail: ********@*****.***

SPECIFIC JOB TITLE

SUMMARY OF QUALIFICATIONS

- Accomplished, people-oriented, and hands-on professional, with comprehensive years of experience in business development, customer service, and organizational administration.

- Powered with verifiable achievements in generating bottom-line results through identification of new business.

- Equipped with strong management and leadership distinctions in fostering teamwork, as well as initiating procedures and innovative solutions toward business profitability and operational

efficiencies.

- Recognized in every step of career path for upholding a positive attitude as well as for maintaining the highest professional ethics and standards. Proficient in English and German, with

basic knowledge in Portuguese.

AREAS OF EXPERTISE

New Business Development/Revenue Growth

Customer Relationship Management

Strategic Planning and Analysis

Regulatory Compliance and Safety Procedures

Leadership, Mentoring, and Team Building

Communication and Coordination

PROFESSIONAL EXPERIENCE

VIP Flight Attendant, AIR CHARTER LIMITED| Lugano, Switzerland (2009–2010)

- Delivered outstanding customer service while ensuring total satisfaction of VIP guests by promptly addressing their special needs and concerns.

- Established open communication and developed strong rapport with other flight crews through regular participation to pre- and post-flight briefings.

- Built and cultivated solid relationships with passengers and aircrafts by preparing and assisting them in takeoffs and landings, while ensuring compliance with safety procedures.

- Provided keen oversight to business strategic planning and management, ordering, and in-flight catering.

- Administered the maintenance of inventory records; checked other supplies onboard to guarantee adequate supply.

Founder/Owner, POMP HOME | San Francisco and Los Angeles, CA, USA (1991–2008)

- Demonstrated advanced expertise in developing concepts and writing business plans for the launch of two modern furniture stores in San Francisco’s Hayes Valley and Los Angeles’ Culver City

neighborhoods.

- Employed exceptional business acumen in negotiating contracts as well as in communicating with 75 different vendors to promote and sell products in the store.

- Developed the store collection through national and international buying trips.

- Assumed responsibility in managing and controlling merchandising and store layout.

- Closely supervised and monitored overall facets of customer service, including on-floor sales support and product knowledge.

- Played a key role in advertising design and development in collaboration with design publications.

- Planned, led, and coordinated special events, parties, and other organizational activities.

- Leveraged superior management skills in directing the entire administrative duties of business operations.

- Took charge in administering staff recruitment, inventory, payroll, and accounting.

Tour Manager, GO-AMERICA | San Francisco, CA, USA (1991–1998)

- Rendered unparalleled service in scheduling and facilitating 12-day bus trips to tour German-speaking tourists.

- Ensured proper placement of travel documents and visas while handling group accommodations.

- Held responsible for the preparation of travelers’ meals and settlement of their bills.

EDUCATION

Bachelor of Arts in Interior Design

Kunsthochschule (Art School) | Graz, Austria

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