Customer Service Sales Representative

Alisha C. Mewborn

** **** **.

Temple, GA *****

404-***-****

**************@***.***

Professional Objective: To secure a position where teamwork and good

work ethics are a priority.

Employment:

09/07-03/09 EasyLink Services Carrollton, GA

Customer Service Representative in UCC128 Label Dept.

• Print UCC128 Case Labels for customers that work with retailers like Dillard’s, Macy’s, Nordstrom, etc.

• Deal with customer issues and questions concerning their labels.

• Ships labels to customers via Fedex, UPS and DHL.

• Assists in Invoicing, ASN, UPC, and Ticketing Departments as needed.

• Work with EDI.

01/04-03/05 Hilton Head Hospitality Douglasville, GA

Customer Service Sales Representative/Telemarketer

• Marketed vacation packages by phone

• Cold-calling utilizing a headset

• Data Entry

02/04-06/04 Payless Shoe Source Carrollton, GA

Customer Service Sales Representative/Style Associate

• In charge of opening and closing store

• Assisted customers with purchases

• Cashier

• Exchanges/Returns

• Assisted with scheduling

• Logged in and processed shipment

• Made bank deposits

• Performed in the roll of Assistant Manager but, never attained title

09/02-03/03 Cobb Heating and Air Smyrna, GA

General Office/Administrative Assistant

• Assisted with Payroll and AR/AP

• Assisted Manager with day-to-day appointments

• Sales/Service

• Customer service

12/01-06/02 East Paulding Animal Clinic Hiram, GA

Kennel Technician/Veterinarian Technician

• Assisted Veterinarian in surgery

• Performed Venipuncture for lab tests

• Administered medications, IV fluids, and injections

• Provided grooming, feeding, and general care of animals and kennel areas

• Obtained and documented data from animals

Skills: Trained as an EFDA (Expanded-Functions Dental Assistant). See attached sheet for specific training curriculum.

Education: 2007 - Dental Careers Incorporated Marietta, GA

2003 - West Central Tech Carrollton, GA- GED

Certifications: June 16, 2007 Certified in Dental Radiology

*References available upon request

Contact this candidate