Karen Robertson
** ******* *****, ********, *******, Canada L6Z 1E4
Email: **.*********@******.***
Professional Qualifications:
* Highly experienced in all aspects of the printing industry, with transferable assets
* Acrobat, Adobe CS3, CS4, QuarkXpress 8, Microsoft Office, CorelDraw, Mac OS, Windows, Prinergy 3, PSI, InSite, PitStop, Fusion Pro, Darwin, Flight Check, Toast, Fiery, FreeFlow
* Extremely reliable and dependable with an outstanding track record of meeting deadlines
* Skilled at managing projects from inception to delivery (organizational, task planning, communication and time management skills)
* Outstanding communication and collaborative skills
* Intuitive customer service skills, with the ability to address customer concerns effectively
Skills and Accomplishments:
* Enhanced efficiency and ensured customer satisfaction by successfully gathering and uploading materials on or ahead of schedule.
* Contributed to timely completion of projects through collaboration with others
* Recognized by clients for excellent assistance in file management.
* Met customer's requirements by working directly with all involved parties for successful completion of projects
• Excellent ability to stay current with technological advances
• Prepress technician, digital press operator
• High level of mastering of the English language as a Proofreader
• Desktop Publishing capabilities, with high achievement in layout and aesthetics
• Customer service for both internal and external customers, including sales support
Employment
Braund Supergraving / Black-i Print 2010-2011
Typesetter/prepress operator.
* Prepared business stationery using templates and blank formats.
* Imposed artwork in QuarkXpress and printed polymer plates.
* Contacted clients using email or telephone for proofs and final approvals.
Rive Gauche Media 2010
Production coordinator/ad manager
* Organized dockets, ad materials and client contacts using Filemaker Pro.
* Worked with art director, graphics personnel and sales to schedule ad materials and file uploads.
The Helicopter Group 2010
Electronic composition operator (variable data)
* Employed Fusion Pro to build variable data projects in Adobe InDesign or Acrobat.
* Prepped files for and occasionally operated Xerox I-Gen 3 and Kodak Nexpress 2500.
Ishcom Publications (Maternity Leave Contract) 2009
Production coordinator/layout artist/prepress operator
* Performed pre-flight for each advertisement.
* Uploaded files to Kodak Insite. Achieved deadlines for all publications.
* General administrative and clerical tasks.
Topline Printing and Graphics / Print Pelican 2007 - 2008
Technical customer service representative/prepress operator
* Provided technical support to customers via telephone or email.
* Troubleshooting and analytical skills applied to resolve file issues.
RP Graphics Group (Maternity Leave Contract) 2006 - 2007
Micalendar project coordinator/production artist
* Maintained browser-based interface.
* Set up job dockets using PSI and Intraprint.
* Created artwork for several printed calendars and for web sites.
Custom Data Imaging Corporation 2005 - 2006
Production artist/prepress
* Produced financial reports for TD Canada Trust and some variable data projects.
* File output on HP Indigo, Heidelberg, Konica Minolta Di850.
The Marcom Group 2000 - 2004
Production artist/digital press operator
* Produced various media: books, brochures, financial reports, advertising media, promotional materials and visual displays.
* Periodic variable data projects and database entry.
Offset experience prior to 2000:
Typesetter, proofreader, prepress technician, pre-flight technician, data archivist, computer to plate operator and production artist in offset and reproductions.
Education
Humber College
Desktop Publishing Course. Received Certificate of Completion.
Concordia University (Quebec)
Graphic Design Major (1 year of 3 year course completed).
John Abbott College
Fine Arts Degree (2 year programme. Graduated).
References can be provided upon request.