Student

Michael V. Bates

**** **** *** ******* ****. #***5

Frisco, TX 75034

******@*******.***

214-***-****(H)

Objective:

To work as an AutoCAD Operator and Technician in order to use my education, understanding of blueprints and schematics, and customer service experience.

Education:

Collin County Community College

AAS Computer Aided Drafting and Design (December 2010)

Austin Community College

Associate of Science in Engineering

December 2002

Qualifications:

Proficient in AutoCAD 2008-2010

Understanding of 3D Max 2008/

Experience with LISP programming in AutoCAD,

Experience in Microsoft Office 2003, 2007.

Understanding of C++, Java, and Assembly programming languages.

Full fluency in Spanish, including translation.

Employment History

Target August 2004-present

Started as a cashier/guest service attendant. Promoted to Team trainer, and then Guest Service Team Leader.

Captain over Guest Service, Photo Lab, and Equipment maintenance.

Asked to manage the installation and troubleshooting of new cash registers throughout the store.

Co-captain over store inventory (2009 and 2010).

Selected several times as Monthly Store Top Contributor.

Managed up to 50 team members at one time, including being Leader on Duty for the

entire store on multiple occasions.

Schlotzsky’s, Inc. February 1999-May 2004

Started as cashier/ drive thru. Promoted to Team Leader and then went through training

to become Assistant Restaurant Manager and then Restaurant Manager.

Worked as Restaurant Manager for several locations in Austin.

Managed up to 30 employees at a time on a daily basis.

Asked to go to Sandy, UT location to take over franchise and convert to corporate store.

After completing conversion, achieved a 400% increase in sales at that location.

Recruited, hired and trained cashiers, kitchen help, team leaders, and management.

Relevant Experience:

Created 2D/3D images in AutoCAD and 3DMAX.

Experience creating elevation, foundation, and other views for buildings.

Ability to read and understand blueprints and other building specifications.

Knowledge of manufacturing processes and engineering analysis.

Experience creating presentations and leading discussions on leadership and development.

Excellent leadership skills in a fast paced environment.

Experience troubleshooting and micro-managing on a daily basis.

Experience developing, testing, and marketing new products.

Experience training and developing employees at various levels.

Able to multitask and work effectively as a team.

Experience troubleshooting computer related and technical issues.

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