Customer Service Sales

Rigoberto Gonzalez

**** * ***. *-**

Lancaster CA , 93536

Contact Phone Number: 818-***-****

E-mail Address: *******@*****.***

QUALIFICATIONS

Multi-task oriented with a proven ability to adapt to rapidly changing deadlines and priorities.

Team player with a positive attitude and willingness to help, contribute and learn.

Self-starter and team motivator consistently encourages others towards success.

SPECIAL SKILLS AND TRAINING

Excellent written and verbal communications skills with an eye for detail.

Excellent interpersonal skills, phone manner, and office etiquette.

Software: All Windows operating systems, Microsoft Word, Excel.

Set up, calibrate, and operate machining equipment used to produce or modify parts or products.

Inspect machining operations and finished product against specified tolerances using precision measuring tools.

Determine and correct minor machine malfunctions.

Perform routine maintenance and cleaning on machines and equipment

Forklift and power jack driving experience.

Lifting heavy weight up to 150.

Commercial driver license

Languages English, fluent in Spanish.

04/2004-Present Spectrum, Vendor/Sales

Maintain store presentation standards through day-to-day merchandising of all Spectrum Brands products, including resets, fixture installation, store sets, retrofits, inventory reconciliation, shelf maintenance, display maintenance and POP installation. Identify opportunities for incremental display space to drive volume goals. Assist with product knowledge training to store personnel with the intention of allowing them to better drive sales to the end user Provide excellent customer service on a daily basis to visiting consumers as they patrol the isles and inquire about specific home and garden product Provide daily feedback to Market Sales Coordinator (MSC) and District Manager (DM) regarding consumer response, retailer response, and business objectives to assist with target goals and objective. Perform other duties as assigned.

4/2004-02/2007 St. Jude Medical, Assembler2/Q.C.

Working under general supervision in accordance with specific procedures and practices, may perform a combination of assembly, weld, x-ray, repair, and test operations on pacemakers, implantable cardioverter defibrillators (ICDs), leads, and related medical device assemblies. Performs routine assignments with detailed instructions. Follows general instructions for routine work and more detailed instructions for new or special activities. Performs assignments of moderate complexity; usually refers more complex problems to immediate supervisor, lead or more senior level personnel from within the assigned department. Perform and document visual, dimensional and functional inspections of raw material, in process sub assemblies, finished product and returned material. Follow manufacturing processes to assure compliance with written procedures. Use recognized sampling plans and follow statistical sample sizes. Perform tests according to written requirements. Support standard operating procedures, inspection and test procedures. Prepares Inspection samples and performs inspections.

5/2001-4/2004 Food Ology

Build orders according to assigned load tickets using industrial power equipment (forklift/power jack).

Manually lift and move product to restock and repack ensuring date code accuracy and proper rotation. Adhere to good manufacturing practices and safety standards. Responsible for meeting productivity requirements. Stage completed pallets in designated

EDUCATION

North Valley Occupational Center, GED Mission Hills, CA

L.A. Mission College, Sociology/Business Sylmar, CA

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