Sr SAS Developer & Analyst

ROGER ENFIELD

817-***-**** *********@*********.***

SOFTWARE ENGINEER

Application Development / Full Lifecycle Development / z/OS / Sales Support / Software Design / EDI Turnkey Solutions / Training / Technical Support / Technology Transfer / Legacy Systems

I make sure software releases are dependable and secure. With a focus on accountability, I assure timely delivery of reliable products so that companies like Walmart, Verizon, Target, Anthem Blue Cross & Blue Shield, Home Depot, Bank of America, AT&T, Equifax and Caterpillar keep coming back to buy.

Anticipating problems before they occur, support teams only hear from customers when they place a new order. My efforts have helped generate billions in worldwide revenue.

Debugging applications to improve product lines

Reducing end-user concerns and cutting problem resolution time

Increasing systems security and user ease

Enhancing product features to meet customer needs

After studies at Whitworth University, I earned my Bachelor of Science in Math / Computer Science at Western Washington University. An award-winning contributor, I am known for my rapid creation of clean, innovative solutions to data transfer and transaction processing. I am a specialist in z/OS products and interfaces to external resources.

Technical Skills: IBM Assembler expert, C language, REXX, JCL, ISPF, ENDEVOR, XDC, CICS, UNIX, LINUX

SELECTED ACCOMPLISHMENTS

Rescued Contracts with Strategic Solution. Equifax and Caterpillar reported fatal intermittent application problems, threatening their accounts with Sterling. Assessed issues on site, debugged programs and created fixes for both clients. Renewed customer confidence, helping secure annual enterprise and maintenance contracts for $500K.

Slashed Issue Counts and Resolution Time. Sterling product line experienced high levels of customer concerns and excessive time to resolve. Led teams of Level 2 and 3 support engineers to aggressively correct situation quickly. Reduced issue counts 80% and cut resolution time by a factor of 5.

Improved Product Offering with Increased Speed. CA scheduler product included “batch statistics reporting” that was too slow. Developed and implemented an automatic updating feature and improved the ISPF interface. Cut online statistics reporting time, doubling speed and allowing easier analysis of critical job scheduling events.

Enhanced Security and Reduced Firewall Maintenance. File transfer control product at Sterling Software suffered from conflicts in firewall-restricted port selection. Added both ephemeral port support and new ISPF and CICS features allowing a range of ports to be designated. Significantly improved security and cut firewall maintenance.

Developed Innovative Interface, Increasing Monitoring Capabilities. CA Technologies critical path monitoring product required new interface. Worked with Assembler and C languages, designing enhanced port detection using name-tokens to prevent TCP/IP failures. Increased availability and more efficient monitoring of critical workflows.

CAREER SUMMARY

Software Engineer, CA Technologies, Inc. $2.5B global business software solutions provider, 2006 to 2010. Provided development and level 3 support for established mainframe scheduling products. Created ISPF panels, SOA services processing, user interfaces, TCP/IP XML transactions and new database tables.

Technical Sales Engineer, iSoft Corporation, secure software developer, 2005 to 2006. Performed North American pre-sales configuration and support of secure data transport product for Windows, Unix, Linux client server pairs. Applications included FDA approved secure ordering of pharmaceutical controlled substances.

Senior Software Engineer, Sterling Commerce, business software division now of global giant IBM, 1990 to 2004. Hired as customer support technician. Promoted to manage a team of four. Promoted to developer, working with Connect Mailbox, VSAM repositories, ISPF and CICS interfaces, file transfer protocols, VTAM, FTP and secure FTP.

Earlier: Senior Programmer, Automated Teller Systems, Great Western Savings, Glendale Federal Savings and DataLine Service Company. Point-of-Sale programmer, Lucky Stores. Cobol programmer, Boeing Computer Services.

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