Customer Service Technician

FRANK M. LOPICCOLO

***-** **** ******, ****** BEACH, NY 11414

Technician/Compounder/Production Cellular: 1-917-***-****

Prospective Fields: Food/Beverages Email: ************@*****.***

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WORK HISTORY

Roma Pizza July 2002- Present

Business Owner/Manager

Brooklyn, NY

- Responsible for all aspects of a full service lunch and dinner pizzeria

-Supervised all accounting, purchasing, inventory, marketing and customer service functions

-Fulfilled all staffing requirements

Tutto Pasta Restaurant January 2000- June 2002

Business Owner/Manager

Franklin Square, NY

- Responsible for all aspects of a full service lunch and dinner restaurant

-Supervised all accounting, purchasing, inventory, marketing and customer service functions

-Fulfilled all staffing requirements and implemented training procedures

-Negotiated all catering contracts

Danisco Ingredients USA, Inc. September 1998 – January 2000

Flavor Lab Technician

Hauppauge, NY

-Compounding food and beverage flavors with natural and artificial flavors

-Compounding for a major client’s (Dunkin Donuts) product: Coffee Coolata

Borthwicks Flavors USA, Inc. February 1997 – September 1998

Flavor Lab Technician

Hauppauge, NY

-Compounding food and beverage flavors with natural and artificial flavors

-Compounding vanilla for a major client

Mystic Brands, Inc. September 1996 – January 1997

Flavor Lab Technician

Westchester, NY

-Compounding finished beverages

-Developed and evaluated concentrated flavors and finished beverages

-Beverage Incubation

-Color replacement

Felton Worldwide, Inc. November 1977 – November 1991

Flavor/Fragrance Lab Technician

Brooklyn, NY

-Coordinate sample requests between applications and creation labs as well as with requestors

-Compound fragrances and flavors in manufacturing department

-Prepare fragrance compounds by weighing accurate formulae ingredients

-Help maintain a fully stocked, orderly and clean workstation for efficient compounding

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PROFILE

- NYC and Nassau County Food Handling License

- Ability to juggle multiple tasks, problem solve, and troubleshoot when necessary

- References furnished upon request

Contact this candidate