Sales Customer Service
Resume:
Tom Morgan II
Ocala, FL *****
352-***-**** [Home]
865-***-**** [Cell]
***********@*******.***
Sales Professional
Bringing over 20 Years of Sales Experience as Follows:
Building and Maintaining Long-term, Loyal Business Relationships
Consultative Selling
Excellent Customer Service/Client Relations
Qualifications Summary
Conscientious, personable, energetic and a motivated self-starter who’s earned a reputation for being proficient, hardworking and reliable.
Outstanding Communication Skills...Comfortable interacting with all organizational and cultural levels.
Excellent Sales Skills...with comprehensive knowledge in product presentations, pricing, and promotions.
Flexible and Adaptable...Assimilate quickly in transitions, switching roles as needed to maintain productivity.
Proven Ability to meet Targeted Goals...build professional relationships with a diverse customer base, maximize sales opportunities, and present a professional sales image.
Professional Experience
• Complete customer service.
• For the fiscal year of 2011, had a total in net sales of over 1.1 million which has only been reached one other time in the ten years that this location has been open.
• Handling of finance contracts and assisting the customers with obtaining insurance coverage.
• Set up and maintained motorcycle shops as dealers in a large territory in Florida, including cold calling to perspective new dealers.
• Introduced unknown company with over a 1600 page catalog to dealers, therefore building a territory from nothing up to 60K in business a month in sales.
• Maintained inventory from small local dealers to one of the largest multi-brand powersports dealers in Florida as well as inform and train sales/parts manager on new products.
• Control of scheduling appointments; warranty claims and authorization; oversee and manage technicians including payroll.
• Building new customer base for major tire manufacturer by utilizing outside sales skills and cold calling.
• Trained in multiple sales techniques to achieve optimum results in motorsports industry that carries over into any sales genre.
Tom Morgan II
48 Pecan Pass Run
Ocala, FL 34472
352-***-**** [Home]
865-***-**** [Cell]
***********@*******.***
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Employment History
Territory Sales and Service Specialist Oct 10 - Present
Wingfoot Commercial Tire Systems, LLC/Goodyear – Ocala, FL
Dealer Account Representative May 10 – Nov 10
Marshall Distributing, Inc. – Tennessee Territory
Company located in Cass City, MI
Outside Sales/Account Dealer Representative 2007 - 2010
GCR Tire Center/Bridgestone-Firestone – Ocala, FL
Service Advisor 2005 - 2007
Phillips Pontiac-Buick-GMC – Fruitland Park, FL
Sales Associate 2004 - 2005
Harley Davidson of Ocala – Ocala, FL
Dealer Representative 2003 - 2004
Western Power Sports – Central FL Territory
Company located in Boise, ID
Service Manager 2001-2003
Honda of Leesburg – Leesburg, FL
Assistant Store Manager 2000 - 2001
Yamaha of Leesburg – Leesburg, FL
Sales Associate 1997 - 2000
Ocala Motorsports – Ocala, FL
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