Salesforce Professional

PS

**********@*****.*** Mobile: 408-***-****

______________________________________________________________________________________

Certifications and Proficiencies

• Salesforce.com Certified Administrator

• Salesforce.com Certified Force.com Developer

• Lean Six Sigma Certified Green Belt

• Project Management using Lean Six Sigma Methodologies

• Interactive web development using Dreamweaver

• Excellent verbal and written communications skills.

• Analytical / investigation approach to problem solving

• Self-starter with high level of integrity and responsibility. Go the extra mile to meet deadlines.

• US Citizen

TECHNICAL SKILLS

Salesforce.com

WEB Design Tools: DREAMWEAVER, Adobe Photoshop, CSS, ASP, HTML

Lean Tools: DMAIC, 5S, KANBAN, FISHBONE ANALYSIS, FMEA

Applications Software: MS Visio, MS Office, MS Project

Database: MS ACCESS,

MRP: SAP, ASK MANMAN, AGILE, ORACLE

EDUCATION

MSEE, South Dakota School of Mines and Technology, Rapid City, South Dakota

BSEE, University Of Madras, India

PROFESSIONAL EXPERIENCE

Strataserv, San Jose, CA, April 2010 to Till Date

Salesforce Administrator

• Created new user Accounts, Roles, Profiles and sharing settings.

• Developed workflow rules, time triggered workflows for various business requirements.

• Used field level security, profiles and audit trail setup to ensure that protected data is only with

authorized users.

• Created pick lists, dependent pick lists, lookups fields, junction objects, master detail relationships,

validation and formula fields.

• Created page layouts, search layouts to organize fields, custom links, related lists and other components

on a record detail and edit pages

• Created custom field and field dependencies on standard objects like Accounts, Contacts, Cases,

Campaigns and Solutions.

• Designed and Implemented the Page layouts and Custom tabs to suit the needs of the application.

• Imported excel based customer information records in to Accounts, Contacts and Cases using Data

Loader and Import Wizard.

• Developed Custom Reports and Dashboards as per given requirements.

• Used Import wizard for insert, update, of data from Salesforce.com. Used it to read, extract and load data

from comma separated values (CSV) files.

Environment: Saleforce.com platform, Salesforce.com Data Loader, Workflow & Approvals, Reports,

Dashboards, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Windows

MIASOLE, Santa Clara, California Dec 2008 to April 2010

Senior Project Engineer: NPI

• Responsible for management of electrical functionality of Roll Coater sputtering tool build. This

involved timely execution and completion of build projects as planned by company management for

continuous revenue growth.

• Developed Roll Coater electrical cable routing, installation and termination OMS (Operational Methods

Sheet) to enable build technicians install complex high power cables with minimal supervision, ensure

safety and deliver Roll Coater tool to production at a promised time frame.

JAI A/S, San Jose, California Dec 2004 to Dec 2008

Product Manager

• Responsible for managing Intelligent Transportation System (ITS) products that included Vehicle

Imaging Subsystem, image capture and vehicle identification software, light sources and processing

platforms.

• Developed product marketing specification for new ITS products.

• Visited potential customer installation sites and conducted product demo.

• Provided required training to new customers on installation, maintenance, test & troubleshooting

• Designed and developed a Dynamic web based data collection system to collect camera failure mode

data. The system used a dynamic web based user interface as frontend and Microsoft Access Database

as backend. Hosted and maintained the data collection system on company intranet.

ORACLE CORPORATION, Redwood City, California. Nov 2002 to Nov 2004

Web Producer

• Served as a consultant from Strataserv to help manage Portal implementation and 2nd level site

operations support while assisting with execution of site templates and page layout.

• Coordinated with content owners, technical operations, design, and editorial staff to create pages under

specific timelines, and executed functional web operations.

• Resolved internal web issues, provide quality assurance, and created hundreds of web pages for

Oracle.com, Oracle Branding Site, and Oracle Partner Network by implementing maintenance, upgrades

and QA/testing.

CADENCE DESIGN SYSTEMS, San Jose, California Feb 2001 to Oct 2002

Senior Member of Technical Staff

• . Responsible for web based procedures for emulator production and field application support.

• Proposed and implemented innovative ideas in product testing that resulted in huge cost savings for the

company.

• Designed and developed a web site for product engineering group to host Emulator assembly test and

maintenance documents and make them readily available to field application engineers deployed around

the world. Hosted and maintained the web site on company intranet.

Contact this candidate