Customer Service Sales

Glenda N. Barrientos

***** ******** **

Lancaster, CA 93535

H: 661-***-****

C: 818-***-****

***********@*****.***

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Qualities

• Trustworthy, dependable and flexible

• Exceptional versatility and adaptability

• Ability to manage multiple tasks in a pressured environment

• Ability to motivate and influence positive change

• Superlative communication and team-building skills

• Time management and organizational skills

Professional Skills

CUSTOMER SERVICE AND SALES SKILLS

• Interacted with clients and utilized excellent organizational skills to arrange and coordinate special events that include receptions, special gatherings, as well as everyday lunch and dinner planning at Charisma Mission.

• Delivered excellent customer service and conducted in-house sales promotions while functioning as floor assistant, and cashier at Aahs Gift Store

• Certified CPR and First Aid

• Bilingual English/Spanish

COMPUTER SKILLS

• Proficient in using personal computer skills such programs as Microsoft Windows, Microsoft Word, Excel, Access, PowerPoint, and Word. Additionally, use Microsoft Publisher, ClarisWorks, spreadsheet, and graphic design, including internal/external correspondence, reports, procedure manuals, and presentations.

• Create and distribute a variety of reports using Access and Excel. Types 80-100 WPM

Education

DeVry University

Sherman Oaks, CA

Bachelor of Science in Business Administration,

Concentration: Health Care Graduated on June 23, 2012

Work Experience

Depot Inc. Jan. 2010-Dec. 2011

Customer Service/Inventory Supervisor

• Recruit, train and develop staff in maintaining stock levels in the warehouse.

• Responsible for accurate counts of clothing in warehouse and give to management.

• Meet all deadlines on requested projects.

Aahs Gift Store Sept. 2009-Nov. 2009

Customer Service

• Cashier, answering customer questions

• Stocking and floor assistance

Volunteer Work

Charisma Mission June 2010-May 2011

Volunteer

• Worked as an assisted to an administrator by; answered phone calls, set up meetings, & attended seminars

• Customer Service; Answered customers questions, sold merchandize, helped during events

LA Best

Tutor Jan.2008-May 2008

• Tutored children from kindergarten to fifth grade with Math & English

• Assisted Teacher with work load

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