Administrative Assistant Management
Resume:
Vy Le
*** * **** *** **., Apt Q
San Gabriel, CA 91776
******@*****.***
Summary: Seeking in an Administrative Assistant position of your organization to enhance and improve department objectives and goals. Skilled in handling the workforce with professionalism and sensitivity. A dedicated, reliable, cheerful, enthusiastic, hardworking, and extremely accurate person.
Skills: Strong organizational skills with ability to train and supervise support staff effectively • Exceptional communication and interpersonal skills; collaborate easily with co-workers generating trust and confidence • Skilled with extensive knowledge of providing administrative support and coordinating daily activities of the office • Speak fluent Vietnamese
Education:
DeVry University Bachelor of Science Technical Management Pomona CA
Concentration: General Technical Management
Expect to graduate by June 2013
Relevant Coursework: Principles of Management, Business Law, Project Management, Statistic for Decision Making, Data Analysis, Essential in Accounting
Associate of Art Degree in Liberal Arts at De Anza College Cupertino CA
Graduated: June 2004
Experience:
Personnel Specialist U. S. Navy Seoul, Korea 11/10 to 06/12
•Assisted staff with administrative policies and procedures of the department.
•Handled the tasks of overseeing and administering the daily activities of the organization.
•Superior preparation for a surprise audit by the Field Examination Group resulted in an impressive overall grade of “Outstanding” for the department.
•Meticulously managed personnel service records and flawlessly processed personnel pay transactions, travel claims, PCS gains/transfers, and annual on the job training with 98% accuracy.
Personnel Specialist U.S. Navy San Diego, CA 06/07 to 11/10
•Masterfully managed the processing of advances and travel pay valued over $75K.
•Maintained confidential records on administrative policies and human resources information.
•Maintained payroll for disbursement and collection of government funds.
•Computed wages and deductions, and entered data into computers.
•Processed and issued employee statements of earnings and deductions while keeping an accurate accountability for personnel’s leave time usage.
Sales/Customer Svc Fabric Drapery Retail Gilroy, CA 01/04 to 08/06
•Assisted walk-in customers with selection of fabric and draperies and arranged for installation.
•Handled and processed orders’ transactions up to $100K for the retail store.
•Handled complaints in professional manner and made customer to satisfaction.
•Follow-up with customers’ issues and concerns to make sure problems are resolved.
•Ensured that all communications pertaining to a customer order were documented in the comment section of the order so subsequent issues would have complete information for management.
•Demonstrated self confidence and a passion to go the extra mile to resolve any customer issues thus creating a positive customer experience every time.
Software Skills:
Proficient with Microsoft Office, Tracking Monitor System, Defense Military Pay Office (DMO), Master Military Pay Account (MMPA)
Contact this candidate