Customer Service Sales
Resume:
***** ********, **, **** *****,MS
TyAngela Crawford
Objective To obtain a position, where I can utilize my clerical, office management, and manufacturing skills.
Experience 2011 - present Wackenhut G4S
Security Guard Tupelo, MS
• Guard Facility
• Data Entry on Trucks
• Patrolled facility
• Check for proper id to enter premises
• Baggage Checker
• temperature check on trucks
• Censor checks on facility
2010-2011 Bancorp South Call Center
Customer Service/Banking Representative Tupelo, MS
• Greeted Customers
• Data Management
• Impounded calls to other skillsets
• Gave Financial Information
• Resolved issues
2008-2009 Capital Security
Security Guard Starkville, MS
• Guarded Military Equipment
• Data Entry on Trucks
• Check for proper id to enter premises
• Patrolled Military Trucking premises
2008 NEW Corporation
• Customer Service/Technical Representative Tupelo, MS
• Greeted Customers
• Data Management
• Troubleshot DIRECTV Equipment
• Sales
• Researched Information
• Impounded calls to other representatives
• Resolved issues
2005-2007 Sara Lee Foods West Point, MS
Line Server
• Multitasking the assembly line
• Quality Control Inspector
• Stripping membrane
• Sanitizing the facility
2003-2004 Client Logic Starkville, MS
Customer Service Representative
• Greeted Customers
• Checked Order status
• Data Management
• Sales/Sales Retention
• Assisted with technical issues
• Tracked Orders
• Researched Information
• Transferred calls
• Impounded calls with other representatives
• Audited calls
• Received high merits on audited calls
2001-2003 Mary Holmes Community College West Point, Ms
Office Assistant
• Filing
• Typing
• Faxing
• Mailing Letters
• Payroll/Accounts payable
• Answering phones
Volunteer
2003-2006 ICS Head Start West Point, MS
Substitute Teacher/Office Assistant
• Assisted with the educating of 4 and 5 year olds
• Nutrition
• Assisted Licensed Social Workers with task
• Filed
• Data Management
2002 Monroe Department of Human Service Aberdeen MS
Office Assistant
• Maintained confidential files
• Switchboard Operator
• Filing
• Maintained confidential information
Education
2001-2003 Mary Holmes Community College West Point, MS
Associates of Arts Degree
Study Of Psychology and Early Childhood and Development
Interests Reading, working with children, computers, outdoors, singing, meeting new people, and basketball.
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