Engineer Manager

Roger J Clayton

** **** ******* **

Kenwood, CA *5452

Tel: 707-***-**** Cell: 707-***-**** Fax: 707-***-****

Email: ***************@*****.***

www.linkedin.com/pub/roger-clayton/15/989/959

________________________________________

Professional Summary: In depth experience and progressive responsibilities in the Software Quality Assurance (SQA) Industry, managing multi-million dollar enterprise software solutions with both US and off-shore test teams.

Experience (Performance Milestones)

Fair Isaac Corporation (FICO) San Rafael, CA 94903 Nov. 1997 – Oct. 2010

Senior SQA Lead Engineer 2007 – 2010

SQA Manager 2003 – 2007

SQA Lead Engineer 2000 – 2003

SQA Engineer 1997 – 2000

Founded in 1956, FICO (NYSE: FICO) introduced analytic solutions such as credit scoring that have made credit more widely available around the world. The company pioneered the development and application of critical technologies behind decision management. These include predictive analytics, business rules management and optimization.

• Responsible for testing the FICO TRIAD Customer Manager system; used by 65% of the top 100 banks in the world, 90 of the 100 largest financial institutions in the U.S., and all the 100 largest U.S. credit card issuers to manage accounts worldwide, analyzing relationships and risk at the levels of customers and accounts (see link for further product details): http://www.fico.com/en/Products/DMApps/Pages/FICO-TRIAD-Customer-Manager.aspx

• Reviewed and analyzed functional and technical design specifications with project management and development engineers prior to sign-off

• Prepared formal project test plans

• Created and maintained QA project related schedules using MS Project

• Maintained status reports for associated QA project deliverables

• Actively participated in project team status and planning meetings

• Coordinated resources and test planning for both US and India test teams

• Coached and mentored junior QA engineers on product intricacies and SQA procedures and practices

• Extensive experience with HP Quality Center, including: Requirements, Test Plan/Test Cases, Test Lab, Defect and Enhancement tracking, Release/Cycle

• Coordinated automation testing using Borland SilkTest and HP Quick Test Pro (QTP)

• Followed a modified version of IBM Rational Unified Process (RUP) in the software development life-cycle, including: Inception, Elaboration, Construction and Transition

• Coordinated platform testing on various OS and hardware configurations for both client/server and web based applications using server-farm and virtual machine technology

Education: San Francisco State University

San Francisco, CA

Film/Educational Technology

Additional certification and formalized training in the following areas: Visual Studio, Java programming, IBM WebSphere, DB2, Rational Unified Process (RUP), SQL Server Management, HP Quality Center

SQA skills and knowledge: Requirements Analysis, Use Case Analysis, Test Suite Design, Test Case Implementation, Test Execution, Test Results Analysis, Debugging/Software Support, User Interface (UI) Standards, Usability, Configuration Management (SVN and SourceSafe), Defect Life-Cycle Tracking, Reports Testing, UI Testing, User Acceptance Testing (UAT), Batch Testing, Database Testing (Stored Procedures, Indexes, etc.), API Testing, Web Service Testing, Windows Compatibility Testing, Browser Compatibility Testing, Windows Installation Testing, Server Installation Testing, Volume Testing, Load/Stress Testing

Software and database knowledge: IBM WebSphere, DB2, Rational Unified Process (RUP), SQL Server Management, Micro Focus App Server, Business Objects, Crystal Reports, Quickbase, MS Excel, MS Word, MS PowerPoint, MS Project, Visio, MS Visual Source Safe, Subversion, Multi-Edit, HP Quality Center (all modules), QTP, WinRunner, SilkTest

OS and platform knowledge: Windows (2000, XP, Vista, Windows7), SQL Server (2000, 2005, 2008, 2008 R2)

Working knowledge of software languages: C++, COBOL, Java, HTML, XML, SQL Script, Visual Studio (VB, .Net, VBScript)

LinkedIn profile: for additional work history, recommendations and professional experience: http://www.linkedin.com/pub/roger-clayton/15/989/959

References:

• Wai Chow - Product Development Senior Engineer @ FICO: *******@****.***

• Ian Bollen - Product Development Senior Director @ FICO: *********@****.***

• Ken Bouley - Product Development Principal Engineer @ FICO: *******@****.***

• Dennis Patterson – SQA Lead Engineer @ FICO: ***************@****.***

Contact this candidate