Customer Service Manager
Resume:
Amy Burtnett
Georgetown, TX *****
r1nxqe@r.postjobfree.com
Objective
I would like to find a job that utilizes my outgoing personality in addition to my computer and office skills.
Experience
• April 2010 – Current Admin Assistant/Accounting Assistant– Austex Fence and Deck, Austin, TX
o Responsible for answering multi line phones
o Greeting customers
o Responsible for line locates
o Inside material sales
o Handling customer service issues for both commercial and residential accounts
o Vendor input, invoice review and payment processing for all accounts payable
• November 2009 – April 2010 Healy Contracting, Arlington, TX
o Outside Sales position responsible for finding and
o following thru with all aspect of customer jobs including
o finding contacts, initiating sale and complete follow thru to the
o job completion
• August 2004 – June 2009 Office Manager Skyline Excavation, Springtown, TX
o Responsible for running every aspect of construction office
o A/R, A/P and Payroll all using QuickBooks
o Managed 40 employees
o A/R Specialist/Receptionist
o AIA Billing
o Certified Payroll
o Vendor RFQ and Submittals
• October 2000 – July 2004 US Filter, Springtown, TX
o Responsible for invoicing for 5 different branches around the state of Texas
o Answered multi line phone system
o Greeted visitors, maintained visitor logs and dealt with any problems that arose in the office
o March 2000 – September 2000 Administrative Asst. American Heart Association, Fort Worth, TX
o Provided support to two managers
o Responsible for all aspects of filing, meetings and any outside activities
o Provided general office support as needed
o Recruiter
• May 1995 – March 2000 National Marrow Donor Program at Cook Children’s Medical Center, Fort Worth, TX
o Job began as an administrative assistant and was promoted to recruiter
o My responsibilities included registering unrelated bone marrow donors for entry into the national registry
o Provided data entry and office support as needed
Education
Weatherford High School, Weatherford, TX
August 1990 – May 1993
Diploma awarded May 1993
National Honor Society Graduate
President of the Spanish Club
Graduated in the to 10% of my graduating class
Interests
I love to spend time with my kids. We like to do things outdoors. I am a sports fan especially football and baseball. I am also a notary in the state of Texas.
References
Trent Bedford President Skyline Excavation 817-***-****
Shira Turney Personal Friend and Former Co-Worker 817-***-****
Stacy Jordan Current Manager 512-***-****
David Siedelink Co-Worker 512-***-****
Contact this candidate