Medical Billing Customer Service
Resume:
MARJORIE M. GORTAIRE
Miami Gardens, FL 33055
******@*****.***
Objective
A position in a results-oriented company that seeks a career conscious person, where acquired skills and education will be utilized for continued growth and advancement.
Qualifications
Microsoft Office: Word, Excel, PowerPoint.
Bilingual: English-Spanish. Keyboarding: Type 45 words per minute
Proficiency in As400
Medisoft (Medical Billing Program)
Professional Experience
Royal Caribbean Cruise Lines - (Actual Part time) Miami - Florida
Pier Coordinator (2005 - Actual)
Support the Supervisor handling special guest request. Help international and domestic guest with specific problems related with immigration issues.
Maintain direct communication with ship staff to control the normal embarkation. In charge to do the final reports needed to be the ship ready for departure.
Pier Agent (2004 - 2005)
Customer Service, check-in guest prior to embarkation and help them with chances depending their requirements, direct guest to Embarkation process, help with documentation, sea-pass process.
Select Medical Billing (Internship) January 09 - January 10
Check and data entry of the information provided in patient’s encounter forms to be electronically sent it for collections using Medisoft Professional Software.
Apply EOB’s to patient’s accounts. Process of appeals denied or rejected claims.
Monthly review of collections reports to keep practice inform of the doctor’s collections.
Papelera Nacional S.A.- Controller Analyst (2000 - 2003) Guayaquil - Ecuador
Report directly to Senior Controller and General Manager.
Analyze economical and industrial results for the company.
Responsible for reviewing annual budget and corporate investment functions.
Assisted General Manager on additional activities in support of the administration of Control products.
Papelera Nacional S.A.- Internal Auditor ISO 9000 (2001 - 2003) Guayaquil -Ecuador
Part of the company audit team that participated in the implementation for quality system in accordance to ISO 9000-94, ISO 9000- 2000 and Post Certification for both ISO versions.
Lead for quality control internal audit team.
Controller Assistant (1997 - 2000)
Controller helper (1994 – 1996) Education
EDUCATION:
Florida National College - Miami - Florida (2008)
Medical Billing and Coding Specialist
University Laica "Vicente Rocafuerte" of Guayaquil
Commercial Engineer
Personal Reference
Available upon request
Contact this candidate