Sales Customer Service

ROY BURCHFIELD, MBA

**** ********* ***** • Dallas, Texas 75214

214-***-**** (mobile) • **************@***.***

Executive

A seasoned executive with over 15 years of corporate leadership experience, possessing the ability to combine visionary, strategic, and tactical expertise to produce bottom-line results, commitment to close the deal and plan for more. Highly rewarded for directing companies with financial management, and sales management; achieving the desired levels of revenue and growth. Instrumental in achieving significant cost reductions, revenue/profit/process improvements, reengineering, sales & marketing, team building, and leadership expertise. Skilled negotiator and widely recognized as a tenacious leader, strategic thinker, passionate competitor, innovative developer, and self-starting activator with superior business acumen honed as an MBA.

KEY ACCOMPLISHMENTS

• Cost and Benefit Analysis • Team Building & Leadership • Partner & Vendor Management

• Domestic Market Expansion • Cost-Avoidance & Reduction • Financial Analysis & Planning

• Resource Planning & Allocation • Revenue, Profit & Market Share Growth • Business Development

PROFESSIONAL EXPERIENCE

abbrivo, Dallas, Texas 2008 – Present

Consulting, B2B, business infrastructure development, and IT implementation from start-ups to large companies

Independent Account Consultant

Leading organizations to achieve and exceed plan objectives, with go to market strategy, integrating acquisitions, creating new business models, customer loyalty programs, and developing enterprise solutions

• Consulting with CADD Centers in the development of a Homeland Security enterprise solution called FloorView

• Leveraging client’s needs by identifying successes; analyze patterns and behavior to help influence business activities

• Study business trends, and translate these trends into new business development plans using SWOT and Porter Value Chain methodology, creating business plans with complete financials, including projected IRR

• Authored white paper on the replacement of paper-based processes with electronic processes utilizing standard CAD or GIS files, with Viewing and Collaboration software, offering a “Green Friendly” Solutions, cutting costs associated with courier services, and CAD file printing-saving an estimated $50,000 per large project

RAND/IMAGINIT, Dallas, Texas 2007

RAND Worldwide is one of the world's leading providers of professional services and technology to the engineering community. Helping companies leverage innovation to improve their competitiveness, productivity and profitability

(CADVisions was acquired by Rand/IMAGINiT in 2007)

Director of Change Management

Orchestrated the sale of CADVisions’ acquisition (change management) to IMAGINiT, and directed a team of 25 over 3 locations. Facilitated merger and acquisition agreements, company profiling, due diligence, negotiations, and integration. Performed complete financial wrap-up, verifying corporate financials using GAAP accounting methods

• Revitalized operations during transition, boosting sales by 25% and increasing profitability by $300,000, reorganizing struggling location and recruiting key individuals to deliver vertical sales growth

• Worked proactively with cross functional teams, identified, reported, resolved, and communicated critical issues that effected internal stakeholders during acquisition period

• Coordinated with cross functional teams to develop, improve and document the M&A processes and standards between Rand (the acquiring company) and CADVisions

• Streamlined communication utilizing action lists and progress reports

• Made recommendations concerning business policy, resource allocation, and strategic planning activities to improve bottom-line financial performance

• Supervised relationships with auditors, insurance brokers, banking institutions, and corporate legal counsel to manage audits, cash and credit management, negotiation of agreements, compliant financial reporting, and human resource issues during acquisition

CADVISIONS, INC., Dallas, Texas 1991 to 2007

$6.5 million-Autodesk reseller with offices in Dallas, Texas, Tulsa, Oklahoma, and Wichita, Kansas

Director of New Business Development

Spearheaded software/IT sales, leading and supervising over 28 employees in 3 offices. Analyzed sales, forecasts, and pipeline via CRM program and weekly development meetings. Participated in high-level negotiations with C-level decision makers, increasing sales and IT service opportunities. Fostered excellent vendor relationships. Mentored engineers on training, presentation, and support techniques, consistently differentiating solutions from competitors.

Strategic Business Development:

• Propelled sales by 550% in 5 years, growing sales from $1 million to $6.5 million and expanding territory into Oklahoma and Kansas during competitive market environment

• Surpassed BSD (Building Systems Design) sales target by 356%, aligning vertical product offerings with Autodesk vertical target quota

• Elevated profits by 10% and capitalization by 40%, using creative financing techniques

• Business Process Analyst, establishing prioritization policies for organizational expenses based on Return On Investment projections

• Active key player across organizations by advising divisions, sharing communications with other vertical business units, by identifying potential strategic partnerships-increasing clients ability to obtain larger contracts through collaboration by 30%

Award-Winning Sales and Marketing Growth:

• Boosted sales efficiency by 47%, order accuracy by 90%, and client satisfaction by 200%, integrating CRM package and accounting package via desktop dashboard program

• Slashed costs by 27% while increasing revenue by 42%, creating technical resource sharing plan

• Launched aggressive branding and marketing campaign with consistent corporate logo and colors, establishing strategic alliances with vendors and delivering strong internal ROI in competitive Dallas market

• Introduced innovative training lab, with engineers traveling and training nationwide clients

• Won numerous Autodesk reseller awards, including 2005 Top US Reseller (out of 150) with 356% Building Solutions growth, Outstanding Achievement for exceeding sales quota, Top Channel Partner, Superior Customer Service, and 15 Years Consistent Achievement (exceeding sales performance)

RESUME ADDENDUM

EDUCATION

• MBA-Southern Methodist University, Dallas, Texas (Beta Gama Sigma-National Honor Society) 2007

Cox School of Business (2008 BusinessWeek’s Top 10 Business Schools in the US)

PERSONAL

• Willing to relocate

AFFILIATIONS

• Beta Gamma Sigma 2007

(Achievement Award-Top 10% in class of 86 graduating executives)

• National Scholars Honor Society 2007

(Achievement Award-Top 10% in class of 86 graduating executives)

• Southwest Venture Forum (acting member since 2000)

• NFTE (National Foundation for Teaching Entrepreneurship) Mentor, Volunteer & Judge 2007-Current

• CGC (AKC-Canine Good Citizen) Therapy Dog Volunteer/Trainer for Hospital Visitations 2009-Current

• Executives In Action (non-profit pro bono consulting to charitable organizations) 2009-Current

TRAINING

• Leadership Development 360 2005, 2007

• Siebel-Target Account Selling 2003, 2005, 2007

• Value Vision Selling Techniques 2006

• Managing High Performance 2006

• Saleslogix (CRM) 2007

• CoreClarity Defining Strength Finders in an Organization 2007

• Driving Profitable Growth: Understanding the Autodesk Business Model 2007

HONORS/AWARDS

• Superior Customer Service Autodesk ‘93-95

• Outstanding Achievement Autodesk ‘99-04

• Excellence Autodesk ’00

• 10 years for Consistent Achievement Autodesk ’02

• Top US Reseller with a growth of 356% for Building Solutions Autodesk ’05

• Top Channel Partner Autodesk Q2-’04

• 15 years for Consistent Achievement Autodesk ‘07

Contact this candidate