Engineer Quality Assurance

Qiming Chen E-mail: ***********@*****.*** Cell phone: 805-***-****

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IT professional with more than 10 years experience, seeking Sr. Software QA engineer position with an innovative, dynamic organization.

EDUCATION

B.S. in COMPUTER SCIENCE, 1999 (G.P.A.: 4.0) Franklin University, Columbus, Ohio

EXPERIENCE

Sr. Software QA consultant 8/2010-Present

Worked on establishing and providing outsource software testing & quality assurance services to Mid-size to Small-size E-Commerce companies throughout the software development lifecycle. Areas of expertise: Performance & automated testing, version control processes, QA management, test planning and process improvement.

Sr. Software QA engineer

First Data Corp. - Global E-Commerce real-time Secure online Payment solution team, Moorpark, CA, 8/00 – 8/2010

• Tested products (Linkpoint virtual terminal, which is a web-based POS application for online payment transactions; LinkPoint API, which is pre-integrated with many ecommerce shopping cart applications to provide comprehensive payment for either e-commerce or large-scale retail situations using SSL technology; LinkPoint Connect is the payment transaction solution that easily enables any website for ecommerce and allows merchant to process credit card transactions.) through all phases of payment solution software including web-based and distributed application development life cycle, provided user interface, browser compatibility, load / stress, storage and data volume, security, unit, system integration, functionality, regression, and validation testing (whitebox and blackbox) using automated tools including Win Runner, Load Runner and CruiseControl – Ant.

• Wrote test plans, testing cases, executed automated test plans and maintained existing automated tests.

• Identified product weaknesses and improve processes and procedures.

• Provided technical production support for high volume, high availability, and secure transaction server for real-time Global Secure Payment Gateway credit card processing and electronic check processing with integrated neural-net based fraud scoring.

• Defined and built release process from the ground up for software development team with the n-tiered web applications environment.

• Set up SVN repository (administration) and integrated between source control repository and build process using CruiseControl.

• Collaborated with offshore Global E-Commerce development team in German, Australia and India on code shared, integrating and management efforts and provided appropriate practices for ongoing parallel development, branching, merging, and common library management.

• Lead & Implemented all Configuration Management from development, QA, staging to production. Established and documented the build and release process. Designed, monitored and reviewed end-to-end CM process for local and remote environments.

• Maintained and troubleshoot Global Secure Payment Gateway software applications.

• Monitored production database activity.

• Member of development team for wireless credit card transaction server and associated Palm and Java Mobile (Nextel) client application.

Programmer

Nationwide Insurance Enterprise, Columbus, OH 4/99 - 8/00

• Coded, tested, modified and implemented software programs for the Computer Telephony Integration and Imaging and Workflow applications;

• Monitored production database activity. Provided technical production support to ensure that customer requirements are met;

• Conducted structured Design and unit system integration testing. Created and changed job streams while conforming to business standards and conventions;

• Participated in the system analysis process by working on project teams and assisting in developing specifications.

Technical Summary:

• QA Mercury testing tools: WinRunner, LoadRunner (v7.0. & 8.0) and TestDirector; Parasoft Jtest for Java Testing; Selenium and QTP.

• Build tools: Cruise control-Ant.

• Web application server environments: Apache Tomcat, JBoss.

• Version control system: Subversion (v1.4-1.6).

• Database: ORACLE 8i/10g, Sybase, and DB2. SQL, PL/SQL.

• Programming Languages: C/C++, Basic, XML, HTML (CGI), Perl, JAVA, JAVA script, VB 5.0.

• Operating Systems: Window OS, HP-UX, Linux, Solaris, BSD and FreeBSD.

TRAINING

• 1999.6, Perl training certificate.

• 1999.7, JAVA training certificate.

• 1999.8, Advanced PL/SQL.

• 1999.10 Advanced C/C++.

• 2002, Oracle certified DBA training.

Professional references are available upon request.

Contact this candidate