Customer Service Manager
Resume:
LATICIA INGRAM 773-***-****, *************@*****.***
OBJECTIVE
To obtain a position that will allow me to utilize my skills in customer service and management.
EDUCATION
Licensed Mixologist
ABC Bartending Academy
Bartending Certificate Obtained
Associate of Applied Science
Business Administration
Robert Morris University
Anticipated Graduation Date May 2011
WORK EXPERIENCE
Blackjack and Craps Dealer Grand Victoria Casino September 2008- December 2008
o Educated players in gaming knowledge
o Monitored gaming tables for security purposes
o Allocated daily payouts of up to $50,000
o Conducted daily duties independently under minimum supervision
o Interacted with up to 15 individuals daily to ensure customer satisfaction.
Blackjack, Craps, and Carnival Dealer Majestic Star Casino July 2007- September 2008
o Assisted in Game training
o Demonstrated excellent customer service
o Prepared gaming chips for players
o Complied with rules to ensure protection of table games
Assistant Store Manager Advance Auto Parts March 2007- June 2007
o Managed 16 employees in Retail
o Balanced daily deposits up to $5000
o Handled opening and closing of store
o Assisted customers with automotive inquires and parts
o Hired and interviewed potential employees
SKILLS
o Data Entry 7500 Numerical Strokes per minute
Contact this candidate