Ashley Laurin Snead
**** ****** **. ***. * Greenville, NC 27858 336-***-**** ********@*****.***
Objective
Seeking an employment opportunity utilizing my Hospitality Management education and my experience in
Sales, Business Management, and Guest Services.
EDUCATION
East Carolina University Greenville, NC Graduated May 2011
Bachelor of Science, Hospitality Management, Concentration: Hotel and Lodging Management
Minor: Business Administration
Minor: Park and Recreation Management
Completed courses in hotel and lodging management; multicultural diversity in tourism; marketing; statistics and finance; therapeutic recreation in tourism; development of lodging industry; development and implementation of recreation and leisure programming; inclusive and outdoor recreation programming; green hotel management; recreation and park agency administration
EXPERIENCE
Store Manager Fatty’s Fine Tobacco and Trinkets
Greenville, NC 2007--2010
• Responsible for staff hiring/training/scheduling/termination
• Served as Distribution Liaison for inventory ordering and monitoring of exclusive tobacco products
• Completing payment of deliveries, keeping sales books, and distribution of products into store
• Coordinating advertising and marketing
• Opening/closing and overseeing daily business functions
Guest Service Ambassador Wingate by Wyndham
Greenville, NC 2010
• Internship at hotel resulting in employment as Director of Sales
• Responsible for sales & marketing, training of employees, and delivery of quality guest assurance
• Responsible for daily finance and accounting reports
• Provided Quality Guest Services (reservations, concierge, housekeeping, general maintenance)
Café Staff/Barista The Tipsy Teapot 2007
Greenville, NC
• Waited tables, maintained clean environment, and ran cash register in café setting
Retail Associate City Market 2007 Greenville, NC
• Served as cashier in local grocery store, handled cash/credit receipts, and restocked/ordered inventory
Counter Staff Big Apple Pizzeria 2005-2006
Greenville, NC
• Served as counter staff, taking and preparing orders, and order delivery
ACTIVITIES
ECU Equestrian Team Member
Boys’ and Girls’ Clubs of Greenville Volunteer
Pitt County Schools Afterschool Program Volunteer
ECU Hospitality Management Association Member
ECU Recreation and Leisure Society Member
ECU Student Learning Service Volunteer
Outdoor Recreation Consortium of 2011 at Great Smoky Mountain Institute at Tremont