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Engineer Technical Support

Location:
Chicago, IL, 60619
Salary:
40,000
Posted:
September 30, 2012

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Resume:

BRENT J. BLACKSHIRE

*** **** **** ***** *******, IL 60619

*773-***-**** Mobile

773-***-**** Home

***************@*****.***

NETWORK ENGINEER NETWORK SECURITY EXPERT

Network Security Architect/Engineer

An Outcome focused Networking professional with demonstrated abilities to develop network systems, create enterprise databases, implement secure networks and produce meticulous Standard Operating Procedure (SOP) guidebooks. My principal strength is my dedication and passion for my field which is clearly exemplified through my documented job performance.

Computer Forensics Disaster Recovery Planning (DRP)

Cryptographic Transport Protocols Public Key Infrastructure (PKI)

Industrial Network Protocols Network Intrusion Detection Systems (NIDS)

EDUCATION

B.S. in Computer Science, Information Technology (IT) June 2010

Governors State University

Argonne National Laboratory (FAST) Program August 2010

PROFESSIONAL EXPERIENCE

HARTING Inc., Elgin, IL September 2011- Present

HARTING Inc. pushes performance in producing connectors, switches, cables, etc. HARTING Inc. is based out of Germany and has 1 manufacturing plant in North America, located in Elgin, IL.

IT/Helpdesk Intern

Maintain an up-to-date support desk by ensuring HARTING satisfaction levels are met Responsible for maintaining computer and user accounts, and continue to stay knowledgeable of all current and future Group Policies.

Individual Advocacy Group (IAG), Oak Forrest, IL January 2011-November 2011

Individual Advocacy Group is a thriving company with several locations across the state of Illinois that primarily assist the mentally disabled to become more independent with their everyday living.

Direct Support Person (DSP)

Supported and assisted DCFS youths with managing everyday life challenges. A DSP is required to; provide professional advice, accompany clients to the library to further enhance their ability to access educational and occupational resources, transport them to both doctor and dentist visits, and develop socially interactive activities on weekends. A DSP is also responsible for administering prescription medication to those clients who need it.

Argonne National Laboratory, Lemont, IL June 2010-August 2010

Argonne National Laboratory, one of the U.S. Department of Energy's oldest and largest national laboratories for science and engineering research.

Database Administrator (Internship)

Argonne manually recorded Gene Cloning and Protein Expressions data into an Excel Spreadsheet which was time consuming and prone to human error. Argonne required an electronic repository for Gene Cloning and Protein Expression data to improve time efficiency and improve reporting accuracy. I was instrumental as I assisted in the Design and Development of a Database for Gene Cloning and Protein Expressions using an EL (Extract-Load) System. Argonne adopted the highly effective Database for a business process.

Governors State University, University Park, IL January 2010-May 2010

Technical Support Specialist

Provided technical support for “On” and “Off” campus users; Installed and configured new desktop stations; maintained Helpdesk database tickets and supported Local Area Network printers.

CERTIFIED TRAINING

CPR (Cardio Pulmonary Resuscitation)

PROFESSIONAL ORGANIZATIONS

IEEE Computer Society

ACQUIRED SKILLS

Windows (2003, 2007, 2010, XP, Vista), UNIX/LINUX, Servers, Routers, PC’s, MS Office Suite, Visual Studio 2005 & 2008, TCP/IP, DNS, DHCP, Visual Basic.Net, C/C++, C#, Asp.Net,HTML



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