Rita M. Bruegger
Clermont, Fl 34711
****************@***.***
Expertise Sales, Sales Training and Sales Development with a cutting edge knowledge of economic impact in today’s marketplace.
Experience Director of Sales Training and Development-2009
2009 Grandview Resort Las Vegas, NV
Assessed current training programs; solicited feedback from field sales personnel, managers and project directors to establish formulas for development of all sales training
Designed and developed sales training programs for beginning, intermediate and advanced sales representatives including podium sales representatives
Facilitated all training and development programs to meet and exceed revenue goals
Established training and development metrics for future growth and development
Business Unit Director of Sales Training - West Region
2001-2008 Wyndham Vacation Ownership Las Vegas, NV
Responsible for developing and leading the company training initiatives
Oversaw training budget; aligning allocated resources and staff to ensure maximum efficiencies and effectiveness
Managed all activities related to the planning, development, delivery and organization of training programs
Evaluated training programs; established training measures
Worked closely with Vice Presidents, Area Business Directors and Directors of Sales to ensure a shared vision translating strategy and tactics into effective training programs
Worked collaboratively with sales, marketing, human resources and compliance to coordinate the design and development of new training manual(s) and manager on boarding
Provided strategic direction for the planning, design, development and implementation of training modules/materials for beginning, intermediate, advanced sales programs and new product launch
Provided hands on approach to help write, edit and produce effective training documents
Demonstrated sales techniques, including the sales process, overcoming objections, closing the sale creating video library
Provided training solutions that enhanced the effectiveness of the field sales force and sales management
Effectively understood the culture and management and championed the company’s vision
Responsible for the selection, training, development, coaching and mentoring of field Sales Trainers
Planned and conducted annual Sales Training meeting
Combined talents to strengthen recruiting process
Recruited and trained sales teams
Responsible for training development of sales initiatives for a region that included 11 locations throughout the western US
Vacation Ownership Sales Training - Author
2000-2001 Author - Published 2001 Orlando, FL
National Dollar Store, Inc. - Owner
1999 - 2001 Founder/Owner Clermont, FL
Planned and developed small chain of retail stores throughout Lake County Florida
Sales Training Manager / Sales Representative
1992 - 1999 Vistana Resorts Orlando, FL
Developed, planned and delivered advanced sales training programs
Sold vacation ownership product for both new owners and existing owners
Director of Operations
1985 - 1992 Hyatt Hotel Corporation Washington DC
Radisson Hotel Corporation Orlando, FL
Days Inn of America Ft. Myers, FL
Orange Lake Country Club Kissimmee, FL
Education Valencia College - Orlando, FL
Degree Business Management
Active Florida Real Estate license since 1992
Awards President’s Club Wyndham Vacation Resorts Top Sales Trainer - 2002, 2004, 2006, 2007
Partners Award Vistana Resort - 1996, 1997, 1998
Performance Excellence Award Vistana Resort - 1997, 1998, 1999
Fall Sales Trip Vistana Resort - 1994
Best of the Best 2 Million in Sales Vistana Resort - 1996 - (Rolex watch)
President’s Award Vistana Resort - 1993
Gold, Bronze, Silver Sales Excellence Vistana Resort - 1993, 1994, 1995, 1996, 1997, 1998
Activities Linkage – Leadership and Management Development
ASTD – American Society of Training and Development - Central Florida Chapter
ARDA – American Resort Development Association – Panel spokesperson national convention 2008 Las Vegas Nevada
Shari Leviton – Certified Train the Trainer
Linkedin – Professionals
UNLV Adjunct Professor – taught first-ever timeshare sales training course!
References References are available on request.