Assistant Project Manager

JENNIFER K. WHITFIELD

***-** ******* ***

Apt *

Jamaica, NY 11434

*.***********@*****.***

Objective:

To obtain a challenging position, where I can utilize my strong communication, customer service, and excellent organizational skills. As well as a position with growth potential. Advanced Microsoft Word, Excel, Outlook and PowerPoint.

Experience:

New York City Transit (MTA): July 07-Present

• Health Benefit Analyst

• Experienced with COBRA, HIPPA as well as others

• Proficient in word processing, and data entry

• Proficient (PeopleSoft, Excel, Word and Outlook)

• Responsible for dealing with the life insurance inquires for Transit workers with The Aetna Insurance Company

• Knowledge in HMO’s and PPO’s

• Familiar with various insurance companies such as HIP, Empire and GHI

• Responsible for creating orientation packages for new and retiring employees

• Verify all incoming data for accuracy

• Assist various employees from different departments with Health Benefit issues

• Work on daily reports, utilize Excel

• Works directly with payroll department to insure deductions are coming out of employee’s payroll

• Enroll new employee’s in benefits plans

King Kullen Supermarket: May 06-November 07

• Supervisor

• Assist customers with purchases

• Heavy telephone inquires regarding in stock items

• Customer complaints and resolve issues promptly

• Assist co-workers with various transactions relating to purchases

• Review weekly circular to research discrepancies

• Tally receipts and count money to ensure accuracy

• Perform other customer service duties as directed by supervisor/management

Education:

• Currently attending Nassau Community College to pursue a degree

Reference Available Upon Request

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