Storage Architect
Resume:
Burton Crosby
Objective: To obtain a position in a fast-paced, deadline oriented environment, applying technical knowledge, and design experience to create solutions that meet the specific needs of customers.
Experience:
Compellent Technologies Inc.
Storage Architect
November 2009 – December 2010
Deliver technical product presentations, demonstrations, and answer technical questions during sales calls and channel partner demand generation events.
Assist customers in evaluating their existing IT environment to establish storage requirements in terms of performance and capacity.
Design custom storage solutions to meet the established requirements and provide technical documentation for bids and sales proposals.
Train customers and channel partners on the use of Compellent hardware and application software.
Work in a value sales oriented culture to develop and maintain ongoing business relationships with customers and channel partners to increase sales with a focus on revenue generation and increased margin.
Conduct training sessions with channel partners to disseminate product information and empower the channel to effectively design and present storage solutions.
Green Waste Recovery Inc.
IT Manager
April 2007 – November 2009
Budget, plan, implement, maintain, and control all aspects of IT Infrastructure for six company locations.
Project manager for the following implementations: Storage Attached Network (SAN), VOIP phone system, migration from Windows Small Business Server to Windows Server 2008, Citrix, Active Directory (AD) migration, SQL server migration, GPS location routing application, VPN P2V with VMware, physical design of network and phone infrastructure for new site location.
System administration of Great Plains, CRM, Anti-virus, and waste management industry specific applications, including user support and training.
Select and manage multiple vendors and SLAs; responsible for all IT procurement, with a focus on organization, corporate key initiatives, cost control, and maintaining a strategic direction.
PlanetMagpie
IT and Network Specialist
September2005 – April 2007
Design, recommend, and implementation of workstations, servers, backup solutions, networking equipment and sell professional services agreements with emphasis on cost effectiveness and productivity.
Remote and onsite network management and assistance for end users and in-house Information Technology personnel.
Maintain ongoing business relationships with customers and manufacturers to facilitate additional business.
Retail Management
April 2001 September 2005
I.S.P Channel
Tier II Technical Support Representative
March 1998 April 2001
Second level technical support via phone to resolve connectivity issues for a nationwide cable internet provider.
Worked as a group leader, utilizing clear written and verbal communication to achieve quotas and smooth shift transition.
Education:
De Anza College
September 2004 – Present
General Education and Business Management Information Systems
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