Project Manager/Network Engineer

I

Brian L. Lincks

W**** Northside Drive • Oconomowoc, WI 53066 • 920-***-**** • *****.******@*****.***

Results oriented technician with comprehensive business and technical background

Summary of Qualifications

History of bridging IS and IT to enhance business value. Expertise in network and analysis, implementation, and support. Strong Cisco skills in VOIP environments including wireless technologies. Earned certification in technology fields of study. Outstanding interpersonal, training, and presentation skills.

Technical Expertise

Software: MS Office, Veritas, BackupExec, McAfee, Magic, Ghost

Telephony & Networking: HP Insight, Cisco Call Manager version 7, Cisco CUPC, Cisco CAD, Cisco WCS, Cisco Soft phone, Avaya Call Management System

Operating Systems: MS Windows 9x/2000, NT, XP, Vista

Hardware: Avaya 600, 700, 800 series, Cisco 79xx (and wireless) Cisco routers 7930, 7940, 7960, HP Servers, and APC UPS

Systems

Protocols: TCP/IP, FTP, RIP

Certifications: MCP, MCSE, A+

Professional Experience

Dental Health Associates Madison, Wisconsin 06/2010 – 10/29/2010

Installations, programming, and support of new implementation of Cisco phone system through Call Manager version 7. Some programming for paging with SynApps program.

Daily phone and network troubleshooting and support using SysAid help desk.

Train employees in multiple locations on voice system.

Accomplishments

This project enabled 4 digit DID from 10 digit dialing adding value to business structure, as well as motivation for employees.

Cisco CAD software implemented for receptions simplifying call and time management.

Performed CAT5e cable terminations to wall modules and patch panels using 110 punch down type. Also made and tested CAT5 and CAT6 network cables. The work also included cable management processes for ceiling, wall, and desktop.

Performed 110 punch down terminations to type 66 and 110 punch down blocks for analog phone equipment.

TekWorks San Diego, CA. 05/06/2010 – 05/19/2010

Installed and tested CAT6 cabling for approximately 50 new offices. The termination and signal testing was done at the jack modules that were then installed into the walls in the offices.

Sub-Zero Freezer/Wolf Appliance Co. Fitchburg, Wisconsin 03/2002 - 03/2009

Telecommunications Technician level II

Implement and support corporate network data systems, specifically Cisco routers in multi state network.

Train employees in all departments on voice system.

Accomplishments

Linked 10 sites spanning two states using IP based telephony.

Helped implement high speed corporate IP backbone project that enabled regional call management and included call center applications, voice mail, and fax messaging applications.

Supported Cisco project line from key systems to back end hardware, and a variety of applications from remote offices to 2500 person corporate systems.

This project enabled 4 digit DID from 10 digit dialing adding value to business structure, as well as motivation for employees.

Performed CAT5 and CAT6 cable terminations to wall modules and patch panels using 110 punch down type. Also made and tested CAT5 and CAT6 network cables. The work also included cable management processes for ceiling, wall, and desktop.

Performed 110 punch down terminations to type 66 and 110 punch down blocks for analog phone equipment.

AE Business Solutions Milwaukee, Wisconsin 01/2001 - 01/2002

Network Technician/Client Consultant

Implement and support VPN and centralized networks.

Worked with management on cost estimates regarding designing network for the client.

DataWright Inc. Elm Grove, Wisconsin 10/1999 - 01/2001

Network/Client Consultant

Design, implement, and support network data systems for a wide variety of clients, including support for peripherals and applications to customize environment for clients.

Proactively set up network systems in lab prior to implementation for testing of customization of hardware and software requested by the client.

Accomplishments

Generated business growth for company due to quality of service with state agencies and local clients.

Education

PC Productivity

Microsoft Certified Systems Engineer Brookfield, WI

03/2000

Madison Area Technical College

Wood Technics Program Madison, WI

One year vocational diploma

08/1992

Lake Mills Senior High

High School diploma Lake Mills, WI

I would also like to add that I have acted in a lead role for Generac Corporation in my past employment as a lead PC/Network Technician. Two PC client technicians were reporting to me and I was the escalation point for them as well for hardware and software installations, configurations, and troubleshooting and resolution of problems.

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