Dana Hayes

*** ***** ***** **.

Lexington, Tennessee 38351

Telephone: 731-***-****

E-Mail: **********@*********.***

Career Objective

Seeking a career enhancing opportunity as a secretary/administrative assistant, that of which will utilize my organizational skills, dedication, and multi-faceted focus via self initiated troubleshooting.

Professional Experience

Barloworld Handling- Jackson Branch

SECRETARY/ASSISTANT MANAGER (February 1999 through Present)

Responsibilities include assisting Branch Manager in all aspects of office management: A/R, A/P, Payroll, Billing, Collections. Also, interdepartmental responsibility and assistance: Parts Department, Inventory, Dispatch, Service Calls, Generating audit trails and Job ID’s for the techs, and Purchase Orders. Accountable for monitoring, updating, and reconciling all departmental reports, including the 2050 Purchase Order Report, Petty Cash, and company checkbook reconciliation. Any issues pertaining to customer service trouble ticket resolution and departmental management. Any additional duties as needed by the Branch Manager to perpetuate the smooth running of the office and branch. Worked in SAP software, Word Perfect, Excell, and Windows XP.

Cotton States Winnelson- Memphis, TN

SECRETARY (September 1991-August 1996)

Provided solid administrative support to all aspects of A/P and A/R (handle credits, debits, and

collections, etc.) Managed numerous tasks involved with monthly handling of ledgers. Controlled

petty cash fund and inventory. Utilized excellent computer skills to enter, track, and update many

types of data. Coordinated inbound telephone traffic. Set up discounts and billing cycles using

IBM AS400 and WYSE.

Memphis Winnelson Company- Memphis, TN

SECRETARY (August 1990- September 1991)

Coordinated high volume telephone traffic, transferal of service calls, researched and fielded

customer related issues, and presented a professional image in the workplace. Additional duties

included controlling all phases of A/P and A/R, banking payroll, and master job files.

Norandal USA/Manpower Huntingdon, Tn.

Payroll Clerk (Dec. 10 to date)

I key a large volume of payables per week anywhere from 1 to 2 million a week. I assist the venders for payment. I create wire transfers. Etc. This job is a temporary position and I am currently seeking a permanent position.

Something I can depend on and have a future with.

Education & Specialized Professional Training

 Memphis Tech High School, Memphis, TN (Graduated, 1972)

 Worked with Microsoft Word, Excel, SAP, Windows 95 and XP

 Possesses effective communication skills, works well with subordinates, peers, and management. Excellent organizational skills, Problem Solving, and Evaluation experience.

References

Personal and Professional References Available Upon Request