QA Engineer

Senior Software Quality Assurance professional offering 10+ years of software testing/test automation experience. Accomplished team leader with notable success implementing QA solutions to improve product quality while managing, and coordinating onshore and off-shore resources. Industry competency includes Travel, Financial, Data Management, Internet Pay-Per-Click Advertisement, Background Data Screening and Student Life Management.

CORE COMPETENCIES

 Results-driven with exceptional practical judgment and memory for details with skills in developing process improvement, resource management, and team management directives.

 Known strategist who transforms strategic plans into workable solutions and benchmarks for performance against key operational objectives.

 Expertise in quality assurance with extensive scope of responsibility and a track-record of delivering optimal results that exceed goals and yield measurable outcomes.

 Experienced at managing cross-functional onshore and offshore teams for fast-paced projects as well as complex projects.

 Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while managing, motivating, and leading project team initiatives.

TECHNICAL SKILLS

Operating Systems: Windows 2000/NT/XP/2003 Server/Vista, UNIX (SOLARIS2.5.3/2.7) MS-DOS 6.22

Tools: QuickTest Professional 8.2/9.5 with Web Services Add-In, LoadRunner 8.0, MS TFS, ClearCase, ClearQuest, Ruby Watir, WebArt, TestDirector 7.6, Story Server, Rally, TeamShare, FogBugz, Perforce

Programming & Scripting Languages: Visual Basic, VBScript, SQL, XML, HTML

Environments: Microsoft .Net, Java

Application Environments: Visual Studio Team Foundation Server, MS Office, Galileo Desktop (FocalPoint/ViewPoint), F-Secure SSH Client, Crystal Reports, Clarify systems, Footprints

Database Environments: MS SQL Server 2000/2005, Oracle 8.0.6/9.0.1, Sybase 11.9.2.3/12.0.0., MS Access

PROFESSIONAL PROFILE

TOPSCHOOL  Denver, CO Oct. 2008 – July 2009

Quality Assurance Team Lead

Assumes full responsibility for hiring, training, and managing the offshore/onshore software QA teams, as well as applying QA methodologies through efficient and effective testing practices to improve product quality.

- Implemented a customized QA solution and introduced extensive regression testing, improving overall product quality and shortening defect turnaround time.

- Conducts daily QA team meetings to allocate resources and distribute tasks appropriately.

- Participates in product road map definition development, release scheduling, and product management plan approval as a member of the Product Committee.

- Reviews and approves all Test Management documentation produced by the offshore and onshore QA team members. Manages coverage of testing areas to ensure STLC is planned and executed accordingly.

- Responsible for test planning based on company’s road map to ensure the code is delivered from development to QA in testable pieces and for maintaining the test environment to guarantee availability.

- Conducts Bug Committee meetings to prioritize/analyze defects.

TRANSUNION  Greenwood Village, CO Mar. 2007 – Oct. 2008

Quality Assurance Team Lead

Held accountable for leading, managing, and coordinating a group of local and offshore QA resources, as well as for implementing test methodologies and best practices on all stages of the Software Development Life Cycle.

- Integral in the analysis of business requirements and initial product design, developing effective test plans, test cases, and matrices for functional, integration, regression, and load testing.

- Created and maintained a suite of QTP scripts to test internal and 3rd party integrated Web Services, XML gateways, and Web applications.

- Using Load Runner, created and executed load, stress and performance test scenarios on a customer faced ASP .Net Web site.

- Performed white box testing on a multi-tier complex core functionality application (MSMQ, Windows Services, Web Services, scheduled console applications and batch jobs).

- Verified and analyzed data by creating SQL queries against SQL Server 2005 database and verified SQL stored procedures integrity for multiple data-driven applications.

FISERV ISS  Englewood, CO Mar. 2006 – Mar. 2007

Senior Software Quality Assurance Engineer

Served as Test Manager, responsible for leading a team of 4 testers, creating test cases, and assigning resources.

- Gathered business specifications and requirements and analyzed/created project documentation.

- Estimated the duration of testing, participated in the agile/scrum process by helping the team define the best way of performing testing, and tested newly-developed and existing software code.

- Wrote, executed, and maintained a suite of automated testing scripts for numerous parts of the application and performed all types of testing (smoke, functional, regression, acceptance, and browser compatibility).

- Provided demonstrations to Product Managers and Users to show new features and improved functionality.

- Provided test cases, assigned resources, generated reports, and assisted new testers.

NETREGULUS, INC.  Centennial, CO Dec. 2005 – Feb. 2006

Senior SQA Analyst

Responsible for testing the quality of web-based Java data management tools to meet the regulatory requirements of medical devices, pharmaceutical, biotechnology, and similar FDA-regulated manufacturers.

- Led the testing of the final step of the validation process for the initial release of the “Study” application, including 150+ scripted tests and 1K+ pages of validation protocols.

- Performed testing on multiple projects, including the application framework and 4 modules: Complaints, Study Administrator, Study Data Manager, and CRF Administrator.

- Participated in design reviews, estimates, and resource management, as well as managed stories, tasks, test plans/cases, and bug tracking processes.

ATLAS SEARCH  Centennial, CO Feb. 2005 – Dec. 2005

QA Engineer

Performed automated and manual testing of web-based .Net applications.

- Designed and coded an automated solution for a web-based .Net “Pay-Per-Click Engine” application which uses TQP to drive test executions to identify the correct content of web pages in the application, perform appropriate actions, and download/upload/update various Excel files.

- Designed and scripted data verification tests and performed local, smoke, integration, functional, and regression testing.

- Developed test strategies and test procedures for new and existing functionalities in the application, as well as developed testing plans and implemented test cases.

- Worked with SQL Server tools to execute SQL queries, verify data, and monitor database hits.

CHEAPTICKETS.COM  Englewood, CO Apr. 2000 – Feb. 2005

QA Engineer | Analyst

Researched, analyzed, and tested the quality of a web-based Java travel application.

- Created test plans, cases, procedures, and summaries and assisted with quality definition for projects led.

- Executed test cases, reported bugs/defects, and built/executed queries using SQL Advantage.

- Viewed and analyzed application, informational, and critical logs to find defects/bugs.

EDUCATION & CERTIFICATIONS

Donetsk University | B.S. in Computer Science (1993)

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