Customer Service Sales

Liza M. Zoellick

***** ********* *****

Houston, Texas 77084

Home Phone: 281-***-****

E-mail *******@*********.***

Summary of Qualifications

• Excellent organizational and time management skills.

• Good communication and interpersonal skills.

• Innovative, quick learner; with the flexibility and ability to adapt quickly to challenge.

• Proficient in WordPerfect for Windows 7.0 and Microsoft Word & Microsoft Office.

• Honest, diligent, self-starter, detail oriented and team player.

Employment History

Home Depot USA, Inc. June 2002 to August 2002

Store Support Center

2455 Paces Ferry Rd.

Atlanta, GA 30339

Cashier:

• Cashier

• Customer Service

Bartley & Spears, P.C. March 1998 to January 1999

Attorneys At Law

14811 St. Mary’s Lane, Suite 270

Houston, Texas 77079

Front Office Receptionist:

• Responsible for answering multi-line phone quickly and professionally; transferring calls to the appropriate attorney, and taking precise and detailed messages.

• Maintained the appearance of front office and ensured a pleasant atmosphere for waiting clients.

• Performed all aspects of general secretarial duties such as typing memos and letters to clients, filing, faxing, and photo copying.

• Cash handling experience.

Bubbles Car Wash March 1993 to December 1995

14732 Memorial Drive

Houston, Texas 77079

Cashier/Sales Associate:

• Cashier

• Trained new employees for the same position.

• Maintained daily balance of registers.

• Responsible for the record keeping of all transactions, including bank deposits.

• Assisted with quarterly inventory.

• Large cash transactions.

• Developed a close working relationship with customer base, thus was able to gain a more in depth knowledge of their needs in the business.

• Responsible for expediting products and services to customers, resulting in an increase of customer base and a sizeable increase in sales.

• Responsible for receiving, checking and displaying merchandise sent to store.

• Performed some purchasing for store.

• Acted as a liaison between Spanish speaking employees and managers.

KinderCare Learning Center January 1995 June 1996

22129 Kingsland Blvd, Katy, TX 77450

• Responsible for the development of 4-5 year olds.

• Developing the lesson plans for the week.

• Maintaining a clean efficient classroom.

Education

Yoga Alliance Instructor Training

Instructor training for beginner adult and child yoga, completed October 2003.

University of Houston

Currently pursuing a Bachelor of Arts in Anthropology

Houston Community College

Associates of Arts Degree awarded May 2003.

Langham Creek High School

Houston, Texas

Graduated 1992

*References furnished upon request.

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