Customer Service Human Resources
Resume:
MELISSA A TURNER
Marked Tree, AR 72365
Phone:870-***-****; 870-***-****
Email: **********@*****.***
*******.*****.******@**.****.***
Objective
I am an honest, dependable, loyal and dedicated individual with a desire to achieve success in any given environment. I am eager to learn more and always up to a challenge whatever the situation. I work efficiently as an independent while at the same time can work well with others when needed to. I am seeking a position where I can develop and excel while giving my best to an employer.
Work History
Dec 2011 ASU Parking Services
To
Present Part-time
Multi-Task Environment
Date Entry/Processing
Student Accounts Log
Investigate and Interpret Query Report/Provide Solutions
Manage Student/Vehicle Information
Incorporate Rules and Regulations
Customer Service/Maintain relations with Staff, Co-Workers and General Public
Sept 2005 Arkansas Army National Guard
to
Present Status: Reservist
Dec 2010 – Present Recruiting & Retention
Advise the RRNCOIC on RSP operations
Assist the NCOIC in the planning, preparation and execution of monthly RSP Drills
Ensure training materials and training aides are ready and available
Assist RRNCOIC in identifying and preparing instructors for training
Teach, coach and mentor Warriors
Properly indoctrinate Warriors into the Soldierization process
Conduct preship briefings, inspections and packet quality control
Integrate recruiting functions (GRAP / PTRF training) within RSP operations
Ensure coordination is made with gaining unit for Battle Handoff of Soldiers upon graduation from AIT
Administer Battle Handoff Survey
Feb 2010 – Dec 2010 Direct Ship Coordinator
Resolve Administrative Issues
File and Maintain Correspondence and Reports
Daily Liaison with MEPS and ARNG
Coordinate with Transportation
Issue Transportation and Meal Tickets
Screen Soldiers for Physical Requirements
Prepare Soldiers Shipping Packet
Assist Supervisory Personnel
Readiness, Production, Scheduling, Work Planning
Assure Priorities and Deadlines Are Met
Jan 2009 – Feb 2010 Food Service Specialist
Provide US Forces in Garrison and Field
Plan, Coordinate, Direct Activities
Review Menus and Revise Recipes
Taste/Smell to Ensure Palatability/Flavor Conformity
Monitor Food Preparations
Order/Schedule/Receive Food Rations
Maintain Inventory Records
Feb 2008 – Jan 2009 Production Controller
SAMS-E Program
Assist Supervisory Personnel
Readiness, Production, Scheduling, Work Planning
Inspect Military Equipment
Establish Plans for Maintenance and Repair
Assure Priorities and Deadlines Are Met
Maintain Inventory Records
Jul 2006- Oct 2007 Intelligence Analyst
Deployed to Iraq
Support Combat Commander
Prepare All-Source Intelligence Products
Draft Special Intelligence Reports, Plans, Briefings
Receive/Process Incoming Reports/Messages
Significance of Reports/Messages
Assist in the Analysis/Evaluation of Enemy Capabilities, Vulnerabilities, and Courses of Action
Prepare Captured Enemy Material
June 2003 Nestle
to Jonesboro, AR
Aug 2005 EPSU
Breakdown machines
Remove machine guards and accessories using hand tools
Mix and Clean with high-pollutant chemicals using ratio to ratio mix
High Pressured Water Hoses
Special Protectant Clothing
Daily USDA inspections
May 1997 Siegal Roberts of Arkansas
to Jonesboro, AR
April 2002 Human Resources
HRIS
Employee Relations
Employee Orientation, Training and Development
Benefits, Compensations, Insurance
Recruiting and Staffing
Organization Development
Company employee communication
Executive Administration
Employee safety, welfare, wellness, and health reporting
Education
Aug 1994 East Poinsett County High School
to Lepanto, AR
May 1997
Top 10% Honor Grad
GPA 3.609
National Honor Society
Future Homemakers of America
Math and Science Club
Aug 2003 Mid-South Community College
to General Education
Dec 2004 West Memphis, AR
60 Semester Hours
GPA 3.0
Memberships
Arkansas National Guard
United States Army Quartermaster Corps Regiment
Software/System Skills
Microsoft Office (Database, Word, Excel, Access, PowerPoint)
Windows XP, Vista, Mac, PC
SAMS-E (Military Maintenance)
Typing Speed 60 WPM
Honors and Awards
1995- English Lit, Algebra I, Biology, State Parliamentary Procedure Team
1996- Algebra II, State Tennis, Lyon Recipient
1997-State Basketball
2006 Certificate of Appreciation U.S. Army
2006 AIT Honor Student U.S. Army
2007 Horatio Alger Association Recipient
2007 Certificate of Appreciation U.S. Army
2008 Commandant’s List U.S. Army
National Defense Service Medal
Global War on Terrorism Service Medal
Iraq Campaign Medal
Army Service Ribbon
Overseas Service Ribbon
Armed Forces Reserve Medal
Military Service
Sept 2005 Arkansas National Guard
to Present
Rank: E-5 (SGT)
MOS Certified in Food Service
Alternate MOS in Military Intelligence
BCCC/Retention NCO
Unit Movement NCO
Active Security Clearance Expires 02/2017
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