Education
Undergraduate at University of Colorado at Boulder 1997-2002
B.A. Communications and B.S. Biochemistry
Regis University at Denver 2003-2007
MBA Emphasis in Finance and Accounting
Technical Skills
Mathlab, VxWorks, Xilinx, Unix,Linux, AutoCAD, HTML, C#.NET, VB, Solidworks, Mapinfo, WAP, J2ME, C++, Verilog, HLA, SQL Server, TEMs, ActixOne, OptPCS.
Work experience
T-Mobile USA. RF Engineer Jan 2006 – Today
• Created and distributed telecom presentations using Mapinfo Pro for Engineering, Sales, Go To Market, Customer Care, and IT teams
• Performed setup, maintenance, and repair of mobile radio equipment.
• Designed J2ME applications for Blackberry Curve and acquired Symbian, BREW, Android knowledge, using agile product development techniques.
• Install and strip mobile radio equipment in a variety of vehicles.
• Conducted market research to reduce churn and improve customer satisfaction.
• Configure the site, portable, and mobile radios as needed for testing and operations.
• Queried and maintained databases for internal teams to meet KPI needs
• Respond to Service Desk calls regarding communication outages, tenant complaints, and/or system failures.
• Extensive training of Nortel GSM Base Station Subsystem
• Diagnose complex problems independently and with the RF Group.
• Extensive training of Nokia UMTS Universal Terrestrial Radio Access Network
• Resolve problems or refer to the appropriate resource or agency.
• Nortel BSS Hardware troubleshooting based on measurements & counters (handover success rate, Traffic, Call drop rate, Radio links lost, radio link balance, etc.).
• Maintain the electronic systems associated with the delivery of voice, data, and video.
• Interact with customers in a service oriented manner to determine and document current and future communication issues.
• Plan the frequency for new sites, avoiding co-channels or adjacent channel interference.
• Determine optimum location for cell sites, also determine best height, azimuths and type for antennae on existing and future sites
• Responsible for performance analysis and optimization of new sites that includes: Analysis of OMCR statistics, TEMS generated drive-test data analysis for network optimization and low cost fault rectification.
• Participated in T-Mobile’s biweekly device testing and device submissions
• Perform limited communications server administration functions
• Analyzed KPI reports, Layer 3 messages, GSM and UMTS protocols and trouble shoot problems
Electric Equipment & Engineering, Electrical Engineering Assistant Mar – Dec 2005
• Update electrical schematic, wiring diagrams, and external connection diagrams using AutoCAD 2004 and AutoCAD Electrical.
• Worked directly with electrical engineers who design, manufacture, test and startup A.C. Equipment that powers industrial and commercial systems.
• Troubleshooting high voltage circuits
• Documented newly developed procedures
Spatial INFO. CAD GIS Operator Aug 2004 – Aug 2005
• Maintain database using Access, Oracle, SQL
• Supervise and lead a team of 6 drafters
• Created presentation documentation for senior management
• Created electrical drawings using AutoCAD
• Captured, sort and/or distribute documents using machinery to meet customer requirements.
Janus Capital Group. Financial Analyst Intern Jan 2004 – Aug 2004
• Provided high level customer service to shareholders through industry and company knowledge.
• Performed data collection, analysis and related tasks pertaining to long-range financial planning.
• Initiative economic modeling work to include: discounted cash flow analysis, single customer views, P&L and payback/NPV analysis
• Generated financial models to track trades and analyze results
Jackson National Life Insurance National Sales Desk Intern May 2003-Aug 2003
• Worked closely with National Sales Desk Management in assisting the desk's overall day-to-day operations.
• Completed data analysis assigned projects in a timely manner.
• Responsible for learning the duties of the Internal Wholesaler position including Jackson systems, sales model, and products.
• Assist in the annual operating process while ensuring targets are consistent with national initiatives and local growth targets and priorities
Resident Asst/Community Asst, University of Colorado at Boulder. Housing Dept. 1998-2001
• Worked with youth groups; discuss problems and opportunities with individual students, trained to handle emergency situations that affect the general welfare of the hall and its residents.
• Managed office clerical duties. Fax, mail, typing etc
• Helped to developed and monitor campus websites.
• Edited and distributed promotional materials (i.e., press releases, posters, and brochures).
Data Analyst Intern National Oceanic And Atmospheric Administration. Summer 2000
• Assisted with data compilation and quality assurance of marine data.
• GIS data analysis, technical writing and imaging.
• Maintained database using MS SQL server