It audit, security, sox , cobit, itil, pmo

DONNA KAYTHLEEN MILLER

http://www.linkedin.com/in/donnakaymiller

Cell: 630-***-****

SUMMARY

Creative and systematic technology and compliance audit manager with ability to communicate and translate technical and business concepts into processes, methodologies and comprehensive documents easily understood by both business and technical partners. Adept at synthesizing information to systematize and compose quality assurance and development methodologies. Works well independently or as part of a team, partnering with other contributors to create business processes and associated documentation. Experience in directing and leading teams up to forty technical head count. Previous experience as developer and QA tester.

PROFESSIONAL EXPERIENCE

ANALYSTS INTERNATIONAL, Minneapolis, MN 2009 to Present

QA Specialist, Oakbrook, Short term assignment to design and write QA and IT processes for client current and new infrastructure platforms.

JEFFERSON WELLS, Milwaukee, WI 2004 to 2009

IT Risk Management Professional and Sr. IT Auditor, Chicago, IL Served in two roles at two major clients; Andrew Telecommunications/CommScope and ABNAMRO Asset Management respectively. Performed IT Compliance risk and security testing, SAS70 documentation and testing, and IT security compliance testing for major international banking client. Developed, performed, and documented IT Compliance, Security, internal controls and internal audit testing for major telecommunications firm.

GALMONT, Chicago, IL 2004 to 2004

QA Lead/Sr IT Auditor, Chicago, IL As part of QA department, lead Galmont team in creation of SOX compliance testing and narratives for Peoplesoft ERP and associated applications for major insurance firm client, CNA Insurance.

SPHERION, Ft. Lauderdale, FL 2003 to 2003

QA Director/Manager, Chicago, IL Full time consulting position as hands on manager of QA teams for banks in the metro Chicago area and city agencies, primarily the Chicago Housing Authority of Chicago. Set up a CHA QA department and trained client staff in System Development Life Cycle and QA process/ defect tracking applications while also meeting deadlines for testing of all newly created websites and web portals. Trained staff at Harris Bank FNF in use of Mercury automated testing tools.

AQUENT, Boston, MA 2002 to 2002

QA Manager, Chicago, IL. Short term QA testing assignment of data and application testing of US and Canadian (French) websites for major credit reporting agency, Transunion. Completed testing of both comprehensive website portals in three month timeframe.

MAXIM GROUP/ TEKSYSTEMS, Hanover, MD 2001 to 2002

IT Professional, Chicago, IL Hands on QA Manager and tester for team of developers implementing new software for financial services and investment tracking. Created test plan for newly developed STAR application for investment systems conversion project for major bank and trust corporation, NTRS.

D & A PROFESSIONALS, Crystal Lake, IL 2000 to 2001

QA Manager at Acxiom, Developed and executed QA processes for both development and business acceptance for newly created website for the American Medical Association (AMA) for maintaining certification, compliance, and training of doctors. (JAVA, SOAP, .NET, C, SQL) Produced three versions of the website in nine months. This included testing of the application, data, and mobile telephone application.

HITECH SOLUTIONS INC/ HARROD'S ONLINE, LTD, London 2000 to 2000

QA Director at Harrod’s , Newly created position for Harrod’s department store N. A. division and first website for Harrod’s Knightsbridge of London. Managed, developed and staffed department of thirty in London, England and Kansas City, KS and staff of two in Downers Grove, IL. Created all QA methodology and documentation. Trained business partners and testers in same.(Oracle, JAVA, Mainframe, SQL, C).

EMPOWERED SOFTWARE SOLUTION 1999 to 2000

Project Manager QA and Development W M Mercer, Project of newly created website for investors using global investment information. Lead “C” development and testing team and actively tested software for project that was late, bringing them up to schedule and delivering over 500 web pages.

IT WEB DEVELOPMENT AND QA CONSULTING PROJECTS FOR VARIOUS FIRMS

As part of major migration from mainframe to a Peoplesoft platform, lead team of VB programmers in creation of interface between time keeping systems and Peoplesoft HR module.

Manage century compliance testing projects for clients in the food industry, Kraft Foods, and office supplies manufacturing, ACCO Industries and Masterlock. Wrote SPR methodology for QA processes.

Performed all QA functions for the Bank Teller Platform project for ABNAMRO Bank. Wrote comprehensive documentation and testing scripts and tested newly built QA laboratory. Managed installation and testing of laboratory build-out.

Managed team of fourteen mainframe programmers supporting dining restaurant, airline, travel, and auto club applications at the Signature Group.

Lead first migration from MF to Sun Oracle of 45 business application teams for credit card processing and loyalty program successfully for financial corporation, Novus Services, previously Discover Card.

Perform analysis and technical writing to produce Request For Proposal (RFP) for KY Education Reform Act (KERA) to address modernization of KY Schools and districts and connect them to the financial systems in the capitol in Frankfort.

Tested first dealership turn-key system for Ford heavy truck on time with fewer than twenty errors..Team of seven programmers and analysts in development and design of software application.

AT&T BELL LABS/ ALCATEL-LUCENT, Naperville, IL 1980 to 1989

Manager, Naperville, IL (1986 to 1989) Project Management responsible for configuration and data management for prototype air traffic control system in the Federal Systems Laboratory. Responsible for DOD compliance for these areas.

Programmer, Naperville, IL (1980 to 1986) C and Unix developer, owner Call Forwarding and Multi-line Hunt Groups

Contact this candidate