Customer Service Sales

LETITIA M. HEARD

***** ******* ****** ** #** Brownstown, MI 48183-8320 313-***-**** *******.*****@*****.***

OBJECTIVE:

Honest and Dependable Individual with excellent customer service skills, seeking a position with a Progressing Company where I can utilize my experience and advance within.

PROFESSIONAL HISTORY:

P.S From Aeropostale, Taylor, MI

10/2011 – Present Cashier/Sales Associates

• Provides an enjoyable atmosphere that is cool for kids and enjoyable for parents.

• Relate to customers and employees.

• Reorganize and set floor to company Standards

Wal Mart, Woodhaven, MI

07/2010 – 02/2012 Cashier/Customer Service Representatives

• Provide Excellent Customer Service.

• Neatly stock items on shelves and process transactions.

• Return unpurchased items to the appropriate department.

• Resolve guest concerns in a positive, helpful manner.

• Maintain a clean, working environment.

Little Caesars, Brownstown, MI

10/2008 - 07/2009 Cashier/Crew Member

Obtained and prepared food items requested by customers. Filled customer orders, performing duties such as obtaining items from shelves, freezers, coolers, bins, tables, and containers.

• Read food orders and receive verbal instructions.

• Prepared and cooked foods requiring short preparation time.

• Cleaned work area and food preparation equipment.

• Maintained a clean working environment as instructed.

HIGHLIGHTS:

Highly Motivated, Punctual, Loyal, Positive and Professional Attitude, Excellent Work Ethics and Work Well With Others.

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