Help Desk, PC Technician
Resume:
MICHEAL HAVARD
**** ********* **. ******, ** ****1
310-***-**** **********@*****.***
Objective
I believe my 10 years of experience in desktop support will allow me to significantly contribute to your company's IT department.
Professional Experience
MIS Assistant
November 1, 2000 – February 8, 2011 American Agencies Compton, CA
Technical Skills
Identify and troubleshoot computer and peripheral issues. Determined course of action for repairs, replacements or upgrades of computer systems as needed. I have installation experience with RJ-45 and RJ-11 cabling.
Operating Systems - Microsoft Windows 95/98/2000/NT/XP/Vista/7/Server, various Unix and Linux Distributions
Hardware - Installed and configured servers, rack mount units. Worked with Cisco and 3Com switches, hubs, routers, patch panels, 3Com NBX, Asterisk Voip PBX
Networking Tools/Protocols - TCP/IP,DHCP, DNS, etc..
Software – Microsoft Office, WinFax, Symantec Ghost, Partition Magic, PCAnywhere, Exchange, Active Directory, Asterisk, Mysql
Education
June 1999 – June 2001 ITT Technical Institute Torrance, CA
Associates Degree of Electronics Engineering Technology
1998 – June 1999 El Camino Community College Torrance, CA
General Education
1994 – 1997 Redondo Union High School Redondo Beach, CA
Professional References
Craig Impelman, Vice President of Operations
*********@****************.***
American Agencies
555 W. Victoria St.
Compton, CA 90220
Michael Bargeron, CIO
*********@**********.***
American Agencies
555 W. Victora St.
Compton, CA 90220
Bob Solloway, CEO
********@***.***
United Financial Servicies
333 Washington Blvd. #153
Marina Del Rey, CA 90292
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